Customer Ratings & Reviews

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

[Employee of bestbuy] Geek squad protection for 4 years for under 30 bucks is crazy! Anything goes wrong, you’re chillin big time

Will always get some form of equipment protection. Definitely a good deal at best buy.

I just love the peace of mind that comes with geek squad protection, reasonably priced for electronic equipment.

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

Great service always satisfied ( arm emoji) I recommend always getting it

I love the features on the TV. I can access the app or channel that was last played. And it has Ring camera capability.

The techs installed equipment very efficiently. Called the night before to confirm appointment and were very timely. They observed all Covid-19 protocols. Very knowledgeable and helpful with my concerns.

One of the things that I love about Best Buy is there Geek Squad Protection program. Anything breaks just return it and they give you a new one, no questions asked.

I set this Samsung sounbar up myself. Sounds great . Easy to connect .

Always worth the money for peace of mind. Hope I don't have to use it, but know the team will be there if needed.

It's good for product purchased for bestbuy for extended warranty

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

always good to have a great warranty service. Always available

I am always skeptical when purchasing a " WARRENTY". Some just don't put out. But this one does! Thankfully I only had to use it twice, but it was super easy since I purchased this I will keep purchasing it!

I always get the service plan from Geek Squad as they have made the products last years. Serviced them well and treated me kindly. Grab the plan you’ll be happy you did.

Can’t never how to much insurance, best be on the safe side than get stuck with a bad purchase

The geek squad service was knowledgeable and patient with in answering all my electronic questions! Thank you best buy!