Customer Ratings & Reviews

Best buy has the best extended warranty in the market bar none there in home service is very professional

I've only heard great things about geek squad replacement so I hope it goes well. The warranty was a bit pricey since it was $24.99 on a $129.99 item, but since it covers a wide range of things I felt like it was worth the purchase, especially for a higher value item like this.

Subscription to the Geek Squard service was a SMART decision. Watching the Geek Squad unpack our 65" OLED TV and speaker system, mount and install all services in record time was confidence building----knowing that I can trust in their quality service for the next 4-years!!

They have never let me down excellent service always.

This gave me the confidence to push my speakers to the highest potential without worrying about the risk! As Best Buy makes it super easy to make a coin on this if needed!

Grate product no problame and very good quality the best

Greek sqard is the best the entire team great customer service., very respectful and put shoe covers on shoes before entering your home!

Peace of mind for your equipment. Easy to get at check out, price is low and you have no issues when requesting repairs if needed.

Easy to use. Walk in with a broken thing, find new thing, take them to the checkout, sign a thing, go home with working thing.

When buying high-end equipment I always purchase The Geek Squad protection plan, even though I only had to use it one time out of all the purchases that I've had... And The Geek Squad protection plan is the best beneficial add-on for the money.

Great sound. Wonderful interface. Suddenly (5 months later) said “No Network” even though it was connected. Did a factory reset and the issue persisted until I connected a LAN cable. Ah well.

Muy buena voz muy buena cálida de sonido muy buen equipo cálida precio

Geek squad warranties are the reason i use best buy, the reassurance that if something goes wrong for 4 or 5 years ill be able to return for store credit is awesome!

It’s sounds amazing and the the quality is amazing to

Agent was successful in helping with my return and new speaker due to lack of parts from JBL

I love it so much thanks to you all bzjxbcnxnxxxxxxxx

It's unfortunate that manufactures just cant get simple tytech right... I'm talking about SONY.... Such a trusted name yet they constantly mess things up. I went through 2 soundbar's, 2 years in a row. You literally set it up and leave it there but somehow, They still stopped connecting or had main screen issues. Thank god for Geek Squad protection.

Would recommend this to everyone Best Buy has the best warranty for your product I got it for every purchase I made

I needed this. Had a blu-ray player for 9 or 10 months. Just totally stopped working. Wouldn't turn on or anything. Didn't have a protection plan. Never again. Best part, could of got 2 years for $12. But for $4 more got 4 years. Great Deal!!!!

For high end electronic equipment like my new Sony 65” tv, 4K Blueray player and JBL Sound bar I buy the four year protection. When my tv was installed, it flashed red three times...not good. I felt great having geek squad pack it up, return it and then bring a new one. No hassle, no waiting for Sony approval...just get it done.