Customer Ratings & Reviews

I bought the Samsung QF8N tv and decided to add the Geek Squad protection because it's a really expensive tv and it makes me feel better knowing that I'm covered if something were to happen to the tv which I hope nothing happens to it.

4-Year Standard Geek Squad Protection, better safe than sorry. I don't trust other warranty from online websites because: 1) it will take time, sometimes months for you to fix the problem. 2) they will give you a partial refund from the remaining of the warranty not the item.

The geek squad service was knowledgeable and patient with in answering all my electronic questions! Thank you best buy!

always good to have a great warranty service. Always available

Can’t never how to much insurance, best be on the safe side than get stuck with a bad purchase

Ryan was awesome. Had a apprentice with him who was also awesome. He hooked everything up in no time and even gave me a better subwoofer cord because the cord I bought was trash. Receiver and speakers work great.

i bought the 4 year warranty for my new LG sound bar. $99 and it is perfect for my needs. My tv had a terrible speaker and this sound bar gives my tv good sound now so i want to protect my investment with the warranty

When I buy something expensive (more than $100), I always opt for the plan. I bought one for my projector, phone, computer, speaker system... Best Buy takes care of you quickly - whether repairing or replacing the product. Much better than 3rd party online insurance plans!

I’m glad I made the decision to get this coverage on my soundbar. It takes away any worries that I could possibly have over the soundbar malfunctioning.........but with this policy, that won’t be the case lol.

Got great help fix everything right away u need help most go here

Just got this as some insurance on an open box sound bar I purchased. Don't know if I will ever have to use it, but it is comforting to know I am covered if the unit fails for some reason.

Easy set up sounds very good, great small size. Various ways to output music.

Very knowledgeable employees. It gives me a lot of confidence in this service when the people can immediately detect what the problem is with an electronic device. Well worth the cost.

I would not buy anything with out making sure that I have the geek squad protection plan. They cover almost everything when you have a problem and they help you when you don't know anything about the item.

Excellent -great customer service . Concerned , fluent knowledge -easy to work with . Considerate . Patient

What a great deal I would recommend it to everyone

Great investment & glad I purchased this warranty plan m.

We use geek squad for all our electronics. They are helpful and way more knowledgeable than we are!

I usually have high regrads with the Geeksquad but I am only giving this a 3 star rating because of an incident that I feel has not been resolved. I purchased a soundbar and subwoofer. The serial number on the box, receipt and Geeksquad paperwork all matched but they did not match the serial number on the soundbar nor on the subwoofer. When I brought it to the attention of both the sales department and Geeksquad, I was not not to worry about it and they will honor the warranty and correct the serial numbers at the time of service. Since it is not corrected now, I'm leary they will honor a warranty for the product having different serial numbers than on the receipt. After all, who's to say I don't have 2 soundbars but only 1 warranty. Time will tell.

they took care of my mom computer warranty and was willing to up grade her since they did not offer the same pc thank you