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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3702 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,702 reviews
  • Rated 5 out of 5 stars

    You never know when you're going to need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's best to get just encase, hopefully you're never going to need to use it but just encase it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than extra protection ?? I try to get this every time I make a large purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit of a Geek myself. But, sometimes I need help with something outside my knowledge base or comfort zone. Then I call the Geek Squad and so far I have not been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Will Never Let You Down with the warranty plan especially for all your electronic devices and if it's a big screen television they will send someone out to you to service if it goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnAMission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection program has always hands down been the best. There are no hidden fees or co-pays!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad sent my broken speaker back — total sca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection plans. Only buy my electronics here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. They are very good at fixing stufff and reliable on protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new dryer. It was drying like we expected. Geek Squad came out fixed the vent pipe and cleaned out a built in lint catcher our house had that we were aware existed. Works great since then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 4-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 4-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad for all products that I buy at Best Buy. It is good to have just in case something happens to my product. They will fix it or replace it if it can not be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have something to back up . Something this expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used it but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always went with geek squad service to have a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for expensive devices! Without insurance, repairs are expensive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this especially if yous getting a gift for those that aren’t alls to careful with electronic stuff like ma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten geek squad in it's very well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather pay a little more now than a lot later, especially with 3 teenagers in the house and friends in and out, put downstairs in game room so the warranty will cover anything that goes wrong. Best Buy has always stood by their warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It or sit Worring about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often tell people, you live stress free when you have Greel Squak protection on your products. You enjoy it while they worry about fixing or replacing IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it (yet) but I’ve had to use it for other purchases and I love the Geek Squad!

    I would recommend this to a friend