Customer Ratings & Reviews

Unfortunately I have not requested assistance on the purchase of my soundbar. But I have had issues with my printer and the Geek Squad were very helpful, but I did not have the printer covered. I am happy to say that my new soundbar is covered.

Can’t never how to much insurance, best be on the safe side than get stuck with a bad purchase

Everyone hates me for it but I’ll never not buy the replacement plan . I can vouch for geek squad as say that they will take care of you .

Geek squad service is the best! They got all your needs, wants, advice, help, tips etc .. very knowledgeable, professional, friendly and top notch representatives thanks for servicing us and others!! Highly recommend!

I love the features on the TV. I can access the app or channel that was last played. And it has Ring camera capability.

Always worth the money for peace of mind. Hope I don't have to use it, but know the team will be there if needed.

I purchase the 4 year protection plan for a tv. I haven't needed to use it for my current purchase but it is great knowing I have the protection plan. My experiences with protection plans have been no hassle. Highly recommend purchasing if possible.

The soundbar has been a very good purchase. It has a perfect sound

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

got a protection plan for my last surround sound system, well that busted so i took it back to best buy and because they no longer carried my system i had the option of taking it out for repair or they would provide me with a gift card in the amount i paid for the system. i got the gitcard and bought a sound bar.

We have had Geek Squad protection since we bought our first computer from BestBuy back in 2007. In my opinion, there is no better computer service agreements on the market. We will continue to use them for as long as we have computers in our household. Thank You BestBuy and Geek Squad!!

Soundbar is small and fits right under most tvs or can even hang. Simple and easy setup for anyone! Sounds really well and a good affordable upgrade for your tv.

The drive up process made our warranty exchange pleasant. Then in a couple of days our new unit was delivered to our door. This was delightful for handicapped people! Then we were given a refund which enabled us to purchase the four year warranty!

The geek squad service was knowledgeable and patient with in answering all my electronic questions! Thank you best buy!

Important product with Good quality and good price, the service was excellent

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

I have ñever used the warranty I have purchased for my electronics yet. The cost was re

Good overall receiver works good and as intended..

I’v purchased the Geek Squad protection plan in the past. It came in handy when one of my televisions was malfunctioning. The television could not be repaired, one of the salesman bought over a replacement unit (same model) and I was on my way.

I have learned that most of the time it is worth getting the protection. The price for the plan is well worth it. I have only had to ever use it a few times but it is easy and problems.