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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,705 reviews
  • Rated 5 out of 5 stars

    needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than extra protection ?? I try to get this every time I make a large purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan works great. It helps to save money on repairs of products even if you didn't buy the item from Best Buy. You also save money on purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services, my call was answered quickly and my issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    with the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to not buy the protection plans but after too many times of having stuff break , if its offered I always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service they really helped me get my product repaired and when they couldn't they easily replaced it well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a pricey item without a protection plan...particularly a sound bar. We have used the plan many times for ours and have been so glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the service yet and hopefully I won't need to. However, It's nice to have the security of mind to know my product will be repaired or replaced if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. They are very good at fixing stufff and reliable on protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always going to purchase the geek squad protection on all my items because it’s beneficial to you down the line if you’re out of return policy & something goes wrong with your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for a bluetooth Sony speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Affordable price and worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know I have some protection if anything we're to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get the the extra covergae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome having the extra coverage on my sound bar. The wireless speaker didn't wok out of the box. And I was able to walk in and switch it out in about 5 minutes. what a great service. will definitely be using for other big purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i have not had to use it yet........... ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this for all the computers I have had and the service has been great, they are so helpful and caring, I am very happy with this I have three computers now on this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Having the Geek Squad Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total peace of mind for me in the event something goes wrong with my laptop. In the past I haven't purchased the warranty but when you need it and you don't have it, it is costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for expensive devices! Without insurance, repairs are expensive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great thing to get on anything you buy at Best Buy. The reason being, many of the products have accidental coverage. Therefore, if you break the product or something is wrong with it, then you get a free swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for buy for. Ive had to use this service before, and its excellent. BB goes above and beyond!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it (yet) but I’ve had to use it for other purchases and I love the Geek Squad!

    I would recommend this to a friend