Customer Ratings & Reviews

Geek squad is a piece of mind when you want to just forget what could happen to your device geek squad got you covered

Geek squad is a piece of mind when you want to just forget what could happen to your device geek squad got you covered

This is great for when your product stop working. Hopefully within the time frame of protection

Got the 4-Year Standard Geek Squad Protection just in case anything goes out on my receiver. I know Geek Squad will cover it.

I purchased this 4 year protection so that I would have some ease with any help with my item. It's always good to know the geek Squad is there to help.

I recommend anybody buying a device to get the Geek squad care package for any device one purchases specially a Samsung TV or any TV.

Great products. Have not had to use this service but great to have, just in case.

They are fast and accurate on how to install product properly

Amazing protection! Easy to use and works really well.

Never had to use this. I guess if I had to I have it. Don’t know what to say.

Warranty works when you need it at Best Buy. I bought it for those just in case moments. Will buy again on my next purchase.

Excellent waranty I hope I don't need to use it. I love my sony

I absolutely love this two year plan especially for the low price of $69.99 which for what you are given is a wonderful steal and the Geek Squad are fantastic once again!

Haven’t Had A Problem With Any Of My Devices Yet So Really Cant Place A Review But I’m Sure That If And When I Need Them They Will Be Ready

Love the Best Buy geek squad warranty, it is awesome!

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

Geek squad quickly and securely mounted and connected our new OLED A2 series television.

I always recommend purchasing a geek squad extended warranty whenever I've had to use one it was a very good benefit most of the time

The Geek Squad 4 year Protection continues to do well as when service is needed it is very quick and done right

Super happy with this product. Great quality. Great sound. Best buy is the best.