Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4369 reviews
(4,369 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
No complaints!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the simplicity of getting service in a store.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are ever in need of help they are always right there to help and give you support. Great company reliable.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t have should have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase an expensive item and not have warranty on the item. For the price I think it is worth it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
amazing repair, replacement, and refund system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been in huge support of my Pc career. One time my PC not turning on and I gave Geek Squad a chance. The Employee found and fixed the problem and told me I needed different ram. I got new ram and my PC was up and running as soon as it was added to my PC. The replacement also allows you to easily replace an item under the paid warranty or return the item for best buy store credit. This is one of my favorite protection plans and I will always purchase this warranty when I buy a product from best buy
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. I was very pleased with my service that i recieved.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
gave me purchase credit with no hassle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had ti use this extended warranty because my 2 year old monitor started making a buzzing sound.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Beyond my expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for call of duty and in general for reading emails it is beyond my expectations.Super responsive and very beautiful display.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
"Product Replacement" A MUST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am only strongly recommending the Product Replacement aspect as for the other services that Geek Squad offer, if repairs/upgrades will be do might be good idea get if you know/trust them in the store but never for the love of whatever you love use their remote services. Product Replacement has help me alot since some items if used daily end up getting to their end of life faster so this helps in replacing them and saves money since just have to rebuy the warranty
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Customer Service at the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who helped me choose which monitor to get was very professional. He was able to relate with me since we both have a love for gaming. He made recommendations, and even gave examples, and information of how good it works. He even helped me get an idea of my next purchase because he gave me examples of gaming computers I could get. He gave me some of the best customer service I’ve ever had. The associate that helped me was named Dallas. If I could I’d have him help me every where I went.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was helped in a very amazing manner. I was guided through what would be better for me. It was very easy to set up and it works amazing
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I bought a monitor. It was a good idea decently cheap and if anything happens down the road for four years, I can get a replacement.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Insurance is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice feature to have and I highly recommend purchasing this just in case.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product provides great value in the event that your item goes defective. It has already saved me on my $1000+ purchase last year!
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy and worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra warranty/Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but for the price it is worth it!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Ease of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides ease of mind, knowing Geek Squad available if any problem.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind knowing I can have this monitor fixed for any problems over the next 4 years.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
No brainer decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was offerred this by an associate who was an incredible sales person. It was for an open box 1300 dollar OLED..he didnt have to try hard. Lol.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super good product I would definitely recommend it if you need a affordable monitor that’s also really good
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they came out and never found out the true reason why my computer Cyberpower PC wasn't working correctly1 not getting a good review, could have had more knowledgably tech workers
This review is from 4-Year Geek Squad Product Protection
No, I would not recommend this to a friend
