Customer Ratings & Reviews

Always nice if you can protect the things you spend your hard earned dollars on. I almost always get this replacement service. I recommend Geek Squad to anyone smart enough to realize that things malfunction and break sometimes and actually want to get their money's worth!

I bought a 55 inch TV and with this coverage the agents came out set it up. Got it all hooked up to the Internet and everything awesome coverage.

When my monitor broke, Best Buy replaced it instantly, great purchase.

Geek squad is great if your gunna get an expensive item they replace your product if they can’t fix

Just needed this and I hope that I don’t need to use this.

without fear of anything, they help you and solve your problems.

Haven’t had to use it, but good to have just in case

Amazing work. Very intelligent and informative about the produ t

I guess I'm giving this five stars, strictly because I haven't need to use it at all. It's kind of like buying any insurance, the only time things break is when you have no insurance or warranty in place. If it ever does though, peace of mind is a wonderful thing

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I have told all my friends about geek squad and I want to thank them for all the help they have given me! I will always add protection plan!

The agent who delivered and set up my TV was timely, professional and very informative about using the TV, etc. I bought a PC and had Geek Squad set it up and they were excellent and very informed to answer any questions I had.

Anytime I buy a high ticket item… You can be sure I’m gonna add an extended warranty. Better safe than sorry.

Happy to be here again last time was a laptop so satisfied

I received a defective monitor. It was an expensive buy. Bestbuy did send a replacement immediately. So i wasnt happy about the 1year warranty. So took this one as its real good for an sdditional 3yrs.

Great experience and detailed step by step explanation by the team!

Having the extra peace of mind is well worth the minimal cost.

These geeks be geeking on the technology would recommend

Geek squad service does a great job helping their customers out when problems arise with your electronics. If you can afford it, I highly recommend the service, especially when making an expensive purchase or when you are getting a product you plan to use a lot.