Customer Ratings & Reviews

Excellent people helping get my product. I appreciate the whole best buy community.

Was very easy to use and got a new monitor with credit

Geek squad protection is great for an extra year of protection on select devices purchased at Best Buy! However purchasing My Best Buy Total will apply GSP to the same select units under the one time purchase of $180 for a full year.

I was helped in a very amazing manner. I was guided through what would be better for me. It was very easy to set up and it works amazing

I had issues with my monitor just months before the expiration of my replacement plan, my monitor was no longer in production so they gave me store credit for a new one. Very fast and smooth replacement definitely worth it.

If you are ever in need of help they are always right there to help and give you support. Great company reliable.

Was offerred this by an associate who was an incredible sales person. It was for an open box 1300 dollar OLED..he didnt have to try hard. Lol.

The protection plan is the best very easy process very quick resolution

If I am going to get a computer. I know there will come a time I need it tweaked or fixed. So getting The Geek Squad onboard if you buy at Best Buy is a great idea. They do good work in a timely fashion.

I would not purchase an expensive item and not have warranty on the item. For the price I think it is worth it.

Have not needed to use it for this production. The price is worth the peace of mind incase item needs replaced or has issues. Have used protection plan a phone which got me a full replacement but was expensive shipping, but was still cheaper than buying a brand new phone.

This product provides great value in the event that your item goes defective. It has already saved me on my $1000+ purchase last year!

Geek Squad, a subsidiary of Best Buy, is a well-known tech support service that offers a range of services including computer repair, troubleshooting, installation, and technical support for various devices and appliances.

I love that this protection plan covers potential burn in for OLED displays

Recently purchased, I don't use it yet, I wanted to have my monitor insured

thank you for your support and help, love geek squad

I had a very poor experience with Asurion, the extended warranty thru Office Depot after purchasing a new laptop a few years ago. I no longer want to deal with a "faceless" entity for warranty issues/problems. I want a PLACE to go and a HUMAN to speak with. After researching my options (which there are not many), I decided to purchase my new laptop with Best Buy and purchase the additional Geek Squad warranty. I hope all goes well with this, and I believe it will b/c I will have a person and place to hold accountable, instead of a 1-800 number and a website.

Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

I had ti use this extended warranty because my 2 year old monitor started making a buzzing sound.

Have yet to use it but always help with broken items