Customer Ratings & Reviews

I always purchase the Geeksquad extended warranty. If you have any problems with your electronics they make replacement or repair very easy and with little to no inconvenience. It’s worth the extra money for peace of mind. Easy to find status when you are signed into your account.

Thai display got me through a pinch and i was supprised at how quality it was.

I have told all my friends about geek squad and I want to thank them for all the help they have given me! I will always add protection plan!

I purchase Geek Squad protection for large and expensive items, as you never know when electronics will cease to operate (usually after the manufacturer's warranty). This is a-lot easier than using the manufacturer's warranty. With this, take it to Best Buy and they will take care of you quick and easy.

I do not usually buy replacement warranties, but after reading some of the reviews of my new monitor purchase, I decided to pick it up since it is for an office location. I do no expect any problems with the monitor, but it is good to know I can replace it if it fails in the next 4 years.

Overall this is a great monitor, good size with a gentle curve, great HDR reproduction and color coverage and good brightness, build quality feels solid as well. Now for the negative, I've had mine for 2 weeks, and the backlight is starting to die, hence the 2 star review, therefore I cannot recommend this monitor to others at this point.

Geek Squad has great service and knowledgeable - I have purchased the extended warranty with anything purchased at Best Buy - Just purchased Total Tech for peace of mind coverage on future purchases

Very knowledgeable and helpful during the process.

I bought this warranty for my 49 inch monitor. Monitor came with a 3 year warranty. But I thought it is better to buy BestBuy 4 year warranty. I did not want to take chances with my new monitor. I know BestBuy warranties are good and used them several times over the years.

Geek Squad is awesome and this coverage is absolutely essential.

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

Best service ever they helped me every step of the way

In October 2019, I purchased and had installed a Sony 55 inch Television to replace and 13 year old system. The two Geek Squad agents were very experienced and the install was very professional done. They answered any and of my questions and were both displayed very high standards.

Never got to use the replacement service but the best buy salesman said I could replace my $1000 monitor if it had a dead pixel for a brand new monitor no questions asked.. Now thats worth paying the extra $80-130 for the 4 year swap out your product no questions asked service :)

Great product. Truly love it. It work great and im a gamer so the 240H are amazing

Hopefully don't have to use it, better to have and not need then to need and not have

Have multiple good experiences with geek squad in the past so I had to get it again when picking up a new computer monitor.

I love having peace of mind. Geek Squad replacement policy gives me that and then some. Had no issues with getting a replacement because one stupid button stopped working.

Honestly hope nothing goes wrong with my protected product, but its peace of mind knowing that its covered for 4 years.