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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,423 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been forced to call on the Geek squad in the past, and was thoroughly satisfied with their knowledge of repairing my problem! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use this once before but boy was it worth it. They helped me fix my problem in no time and I wouldn’t have been able to figure it out without their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the moneys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will give you peace of mind when you purchase product you care and love. You are basically covered if anything goes wrong. This is worth the money to invest on products you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy something with out geek squad support. I’m a type of person to easily get frustrated. Geek squad takes that stress away and supports all my issues if I ever have any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for products being purchased, I’ve purchased it prior with items and it makes a difference when it’s your money on the line of the product being defective or broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment I think. Gives peace of mind at minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has always helped me quickly whenever I came in with an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and protection for the products. Do you really need it - no. Should you have it - yes (only for peace of mind) for your high investment products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service and Thank GOD I haven't had the necessity of using it yet but, if is good to know that if something should happen to my PC and can take it in and have it replaced if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had to use the replacement plan. My Sony TV went out and was going to cost more then what the TV was worth. I received a BestBuy gift card for my full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to insure continued excellence. It’s a must for tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you find yourself under the opportunity to get this, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy I always buy the geek squad , I promise it will save you a ton of headaches in something goes wrong with your purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GEEEEK SQUADDDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they offer the warranty my kids are so clumsy and geek squad comes in handy as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a pleasure to use and have. The value is good and relates well to the product. I like Geek Squad's protection plan, and it's always easy and convenient for most products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my computer. Bought it for a wfh position, it was easy to set up and i love the sleeknees of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are great fast and reliable for any of my best buy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sq replcmnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sq is great if the apple product is damaged. It's not very expensive and worth it if it comes time to get your device fixed or replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great "insurance" policy in the event of the product breaking for any reason.

    I would recommend this to a friend