Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4423 reviews
(4,423 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Porotection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to know im protected if anything happens to my monitor
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best service for electronics around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worry free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to not get warranties but now I do because it’s worth paying $50 or even $100 than having to pay $500 or 1600$ for replacement
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always helpful and knowledgeable staff members to assist
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great value to protect from all harm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad honors warranties without fuss. My whole family shops at Best Buy because of the quality in warranties.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suggest alwsys adding the protection plan to your valued purchase. The Geek Squad is very helpful before you make the decision.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan, worth it! I’d highly recommend the Geek Squad replacement plan for those looking to protect their investments.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Some items should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I’ve gotten it on a few items I knew that had a higher chance of damaging just being in my care. Easy to use and helpful suggestions.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
great picture and quality. zero problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture calibration outside the box. colors look natural. i would highly recommend for content creators or productivity. Gaming is also great other than its 60hz only.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Don't leave the store without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the warranties. Can't tell you how much money I've saved and new product replacements we've been granted. No questions asked!!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squad protection. Its always great to have the extra protection. Makes life a breeze when the littles devices go down.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is always helpful with any problem I have had. I use my computer to work remotely so it is my lifeline. I am confident that if a problem comes up they will take care of it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind at a price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I haven't had to use this. I hope I don't have to use it. But if I do, it's there. It's kind of pricey, but better to have it than not on big ticket items.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 2 out of 5 stars
Purchased and was unhappy with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking the time to reach out about your purchase. We're glad that our store manager was able to turn this around for you, and we appreciate the heads up about our website. Please accept our apologies for any disappointment.
Rated 5 out of 5 stars
Very good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product, i am able to get now product after the 4 years are up to keep up to date with the latest technology.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
THE GOAT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lifesaver of any product!!!! Whatever it costs, it’s worth it because these days tech is to advanced to fix by yourself and causes a hassle
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good price for the replacement plan and I believe we had to use it. Everything went smoothly when we had to replace, never had issues.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor and also a great price for the item that was given
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The Geek squad did a fast and great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices. I love Best Buy. I can always count on them to back their products.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Dont forget it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought 4-Year Geek Squad Product Replacement from best buy, i really appreciate the services and really happy to guaranty my device for 4 full years
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
