Customer Ratings & Reviews

Bought it for my boyfriend a year ago he loves it and it work fine to this day! Only problem is one of the buttons broke within the first couple months but he has a 4 year warranty so it not a huge issue.

I bought a computer for my son, then realized I had no idea how to install it. They were so helpful and make Christmas magical!!!

its a warranty, what else can i say? i guess i hope i dont need to use it lol.

BEING LEGALLY BLIND AND UNABLE TO DRIVE, I LOVE THAT I GET HOME SVC. COULDN'T BE HAPPIER.

I appreciate the peace of mind with the 4 year protection. I hope I won’t have to use it, but glad I have it!

This was for my computer monitor. Hopefully nothing occurs to make me have to use this but it’s good to know I have

Easy to exchage, excrllent service, fast customer servise!! Highly recommended,

They are amazing and very knowledgeable. I always get warranties with best buy

Great monitor! I had a plain computer monitor before and you can see the difference INSTANTLY

Normally I don't pay for extended warranties, but this one I could not pass up. Nothing more to say except do the math. It makes sense to purchase when the price is so low.

awesome service how to return the monitor after 2 yrs walk in had a talk with the guy he like that np and i was out!

The only thing I don’t like about it is i have to pay for it.

i haven't used the service, but i like to have piece of mind in case something goes wrong.

I bought this just in case of accidental damage so my product can be replaced. Highly recommend to get protected!

My 27 inch Omen monitor that I paid 500$ for is now insured for four years. Can't beat that.

Oh, geek ! It’s great ever service provider in USA ! With my experience in router, I found them very polite !

Great service they are always there’s an answer the phone when needed. Even through the times were going through with the COVID-19

Have not had to use it yet and hope I will not have to. It is nice to have if the monitor does break down tho.

Great monitor quality. Nothing more to say anout the monitor

I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.