Customer Ratings & Reviews

I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.

Haven’t had to use the geeks in a few years but having the protection is a great add on. They do great work either way.

Great gaming monitor and i highly recommend. Must buy

Nice plan. This item has no issues so far and I am very satisfied with the product. Very pleased!! Peace of mind!

this is a must have to any family working and doing distance learning from home! geek squad is always ready to help

Don't regret buying this protection. I buy a ton of electronics and delicate products overall. Worth the peace of mind.

Product works as descibed no issues thus far wall great for pS5

Had to replace my monitor because of a dead pixel. Return and replacement went smoothly, no issues.

It is so nice to have this as a back up incase anything goes wrong.

didn't keep but wishing i had. not that I'm having problem with any of my electronic purchases but a just in case

Always good to invest on a protection plan for an expensive electronic item. Geek Squad plans have worked well for me when things go south. Give a second look at a protection plan; always worth it !

The peace of mind of knowing my item is covered is truly priceless. I will definitely purchase this for future products.

This has already paid for itself. We have used it on another computer we already had and saved us a bunch.

The protection plans always seem to help us out when we need them

Been using this services for years and this guys do not fail. they helped me a lot with didn't situations and still do. Worth it.

great monitor use it everyday clear picture and ease of use

To compliment a monitor purchase. Living in Florida, just one surge and it's gone. Hopefully don't have to use replacement part of contract but now we're covered.

This allows you to use your backed product without the worry of losing so much money when you accidently damage your product :)

Looks like if I ever need it, it will be easy to put in place and get my issue fixed. No worries is very satisfying.

It's a bit of insurance on a product that costs as much as a household appliance. Why wouldn't you buy it? I would highly recommend purchasing this added piece of mind.