Customer Ratings & Reviews

Purchased this warranty with my 1000.00 monitor purchase. If for no other reason than I could stop replaying this item falling off of the desk as a freak accident in my brain. Without the warranty this fallen monitor with be a boat anchor. Rather be safe than sorry.

I took my old monitor bc it was working bad and they did what they have to do and give me a new one no hesitation

I have not had to use this services, but always have had a good experience with best buy

I love the fact that geek squad always has your back for anything and everything

Let me exchange for an item of equal value. Excellent customer service, shoutout to anthony

Was able to utilize the plan to get a new monitor. Which was great because I normally don't purchase them...

The monitor was easy to setup. Which it in and play

Extra gift for my sons screen…making sure there is coverage

Had an issue with a dead pixel on the screen and I bought the monitor to the store and got a new one delivered to my house the next day

Imagine that one day your TV monitor or any other product of the thousands available in Best Buy inoperable. It is difficult and a long process contact the seller of your product warranty to ask the process of shipping the product and the time it takes you is terrible. with the guarantee that offers best buy anything that you worry.

This is an amazing monitor, the color is vibrant, worth every penny.

Very good monitor with perfect hz settings. It works perfect for hdmi or display port settings.

Always nice to have an extra piece of mind for electronics, home appliances, and home entertainment.

I needed to replace my monitor. The cat got behind my old monitor and tipped it over on my desk. Where the monitor screen made contact with items on the desk there were multi-color lines on the screen. The geek squad replacement protection would replace the new monitor if it were to happen again.

This is a good thing to have, since most tech hardware dont really last that long, but with just a few more dollars you can get your money's worth back in case something happens to the product you bought

Always professional when a product malfunctions or breaks. I love Geek Squad!

I would always recommend BestBuy just because of the geek squad warranty its way better then manufactures or amazon warranty. You don't have to ship your item back and forth less hassle. Your product gets replaced with a new one or something in equal price!!

Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.

Falsely advertised as having speakers. Do not trust the Best Buy specifications. Contacted AOC directly and they confirmed this model doesn’t have speakers. Best Buy support double down saying the item does have speakers wasting your time even more give people misleading advice how to get the non existence speakers to work! Will shop elsewhere.

Nice monitor. Got this for my grandson’s gaming. He has a smaller desk so this size was perfect. He likes the curved monitor and he said the color and clarity was good.