Customer Ratings & Reviews

6 years with Geek Squad and their product services have not let me down.

Never hurt to have the protection plan. you never know what might happen.

10/10 good item I that’s all I gotta say wwwwwwwww

Are you freaking kidding me ?? I love Geek squad - best 200 bucks a year...fixed my computers, our printers and the service is top-notch. I just wish they had more workers--there is always a line and their scheduling of 20 min just never seems to be enough. :) I repeat buy this every year and I tell all my friends ... 9 times out of 10 they can fix my stuff online! I start about 10pm ... and let the off shore people work all night ... in the morning...hot running computer! Perfect!

Having peace of mind on a high-cost premium monitor is worth it

Peace of mind when purchasing expensive items it’s worth it

I’ve never owned a monitor larger than 27”, so going to 32” is a huge move for how tall and wide it is

The replacement plan for this expensive of a device is well worth it. I used mine 2 years after I bought it, the cat attacked my monitor. My $500 monitor. Went through da Squad as the youngsters like to say. They fixed me up rite quick fam, no cap. Ya Feel me? Da squad will always have your back if you pay your dues son.

If I am going to get a computer. I know there will come a time I need it tweaked or fixed. So getting The Geek Squad onboard if you buy at Best Buy is a great idea. They do good work in a timely fashion.

Each time I contact them they are always very polite and professional.

It is very good quality and looks very cute on the desk my son is delighted happy with the purchase.

They are great and easy to talk to. They will work with you on replacements or fixing your things.

soo far so good, had good phone service for inquiry for a brand. I feel safer knowing that I will have the protection for a few years to come.

Bought an open box OLED monitor and this gives us good peace of mind.

What can I say here. This place is great if they replace it with a brand new one. But not if they’re fixing it they do not have the skills knowledge Or training To fix anything. Geek squad likes the training and knowledge on how to work electronics. Would not recommend anyone taking anything to be repaired to them. But this is great warranty If your item breaks and then replace it with a brand new one

Awesome picture, easy setting navigation and great color

Geek squad protection is a must for clients! The monitor was flickering and had some dead pixels and they replaced it for a brand new because of the protection.

I had issues with my monitor just months before the expiration of my replacement plan, my monitor was no longer in production so they gave me store credit for a new one. Very fast and smooth replacement definitely worth it.

I returned a gaming monitor after it stopped working. They were quick to look up my protection plan and employees helped me pick a replacement. Very comfortable process. I can’t say that replacement plans are always necessary or worth the price but it beats going back to the manufacturer and in this case it was worth it in terms of both price and convenience. Thanks Best Buy. You did well this time.

Love this hope I never need it. Thanks for the advice