Customer Ratings & Reviews

First, I will say that the people I interacted with were completely patient and helpful, without being condecending. However, the product, like many insurance products like this is not worth it. I bought this coverage with the Ultrasharp 27 inch monitor. Within 11 months the monitor stopped working. Of course, when I brought it in, the result was the monitor needed to be replaced, good thing it was covered right? Yes, except for this insurance plan is a one and done. Once used it on the replacement, the coverage ends. So I spent 1/5 of the price of the product for coverage that could have been addressed with the manufacturer warranty (which was never suggested by Geek Squad). I rarely get coverage because of stupid aspects like this, I did because of the price of the monitor this time. Should have known better. Support online said I could get refunded for the protection plan amount at the store, when I got to the store, they said I'd been misinformed. Giving up and telling as many people as I can not to get this insurance.

Something I always buy and hope I never need but am very pleased when I do

Better to have it and don't need it, than to need it and don't have it.

Never know if you will need this product but nice to have just in case !

Good coverage for an item that is obsolete so soon and coverage maybe only cost effective way to replace

very nice looking frame, great color, great looking screen, awesome price!

It had good resolution but it was smaller than I wanted so I exchanged it.

this is an awesome deal for the amount of time after purchase

Well worth it, great , fast professional service. Protection for anything and everything

very necessary thing! the truth is, I didn’t really break ....

No hassle protection plan. Definetly worth the money in electronics

This is a great product, everyone needs to do this!!!!!!!!

This is one of the smart decision I ever made to purchase this.

I think this item is a great Idea and gives me peace of mind.

The price is at a great value.get this a protect your computer screen!

Geek Squad is a must have. They always fix the promblem in a timely manner.

I haven’t had any problems so I’m not sure how this will work

Bought this thinking I would need some day but no .never needed

Thanks geek squad! You guys rule! Not sure what else to say.

Havent used yet its a christmas gift but cant wait to see it