Customer Ratings & Reviews

I almost always get the Geek Squad Protection plans on my devices, and everytime I use it Im grateful. Dont have to fight with the manufacturers overseas troubleshooting centers, or pay to ship out large boxes and wait weeks or months on end for a replacement. I just call Geek Squad or go in store and get it handled.

After 3 and a half years I used my 4 year geek squad protection for my monitor and was able to get in store credit for the value of the monitor. They kindly offered for me to choose a new monitor but I decided to go with the in store credit. They didn't offer cash straight up but the warranty was worth it. Since the warranty covers wear and tear, my monitors ports were lose and didn't work at times and when I explained it to the best buy employee they understood and gave me the credit. Not accidental protection! Only wear and tear.

It was a great deal, looks great and very clean. Does exactly what I need it to.

The in-store sales rep may have over promised but for 20 bucks it seems like a good deal. we'll see if Best Buy can deliver on the promise of the service.

So far, I haven't had to make use of warranty protection. But the price is reasonable and looks to cover all essentials.

This purchase was a great investment. Added it to a monitor I purchased for my college student. His monitor got bumped and knocked off the desk. The screen was damaged and he was devastated. He took it to Best Buy and and a replacement the same day. Accidents happen, so glad we were prepared for it.

can't be too careful extra protection always good!

I love electronics and Best Buy is my go-to source for all of my electronic needs. I need to return something they are very helpful and nice. Their team knows exactly how to take care of their customers.

Always being helpful and great experience. Never had a issue with the replacement.

Very nice and friendly! Always glad to know my items are protected for a few years after I purchase them.

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

Smooth purchase overall. Item arrived as expected and works great so far. No complaints. Would shop here again.

It's nice to know they are there if something happens.

100% recommend them, do it right every time, and timely.

Is the best purshace i made is verry funtional for ne

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

The best accidental damage policy! This has helped to protect many of my monitors.

Geek Squad came in clutch when I needed to replace my monitor

I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

excellent program everytime sometimes breaks I get a replacement. it is truly so amazing. please purchase this with your product