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4-Year Standard Geek Squad Protection

SKU: 6627099
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About This Item

Make sure to protect your new computer monitor. Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your monitor fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
  • General
    • Brand: Geek Squad®
    • Product Name: 4-Year Standard Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400066270995

Make sure to protect your new computer monitor. Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your monitor fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

  • Your product isn't working? Don't worry.: To get help, just bring your product into a Best Buy store. For any covered issue, we'll repair your product, get you a replacement (if the product is available), or issue you a store credit or gift card up to the original purchase price, including taxes.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the computer monitor was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
  • If your computer monitor won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
Disclaimers
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions

Q: What is the plan's term length?

A: The plan's term length is 48 months.

Q: Does the plan cover issues that are not covered by the manufacturer's warranty?

A: This plan will provide a replacement or reimbursement if your monitor has an issue covered by the plan but not by the manufacturer.

Q: What happens if the monitor fails due to an issue not covered by the manufacturer?

A: Geek Squad will replace the product if it is available or reimburse you.

Q: What type of protection does the plan offer?

A: The Geek Squad Product Replacement Plan provides a replacement monitor if yours stops working due to a covered issue.

Q: I was told by a sales men the LG 24" FULL HD IPS MONITOR will cover any cracks to the screen or any damage to the screen by accidents is covered under the Geek Squad Replacement? That was our first question to them. Sales men should know these answers.

A: Doesn't cover accidental damage. This should not be in the FINE PRINT BUT right up front. Everything GEEK SQD covers for this monitor is possibly covered under your surge protectors warranty. So this Geek Squad protection (less) plan is "A TOTAL RIP OFF!" Annette ---

Q: Is a broken screen covered by this warranty?

A: It was covered for me. I just recently returned a $1000 monitor with no hassle.

Q: Does this cover OLED burn in?

A: Yes it does. I returned a monitor that had an image burned it and was covered. The warranty covers hardware issues and not physical damage done by the consumer

Q: If I were to need a replacement and the item is not in stock at your store, can I get a gift card for a purchase in the future instead?

A: Hi there. Thank you for your awesome question! Basically what we do is swap out the product for the same thing if it's in stock. If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps. If you have any questions, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

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Reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service at Best Buy!

    had an excellent experience with the Geek Squad at Best Buy and can’t say enough good things about their service. From the moment I walked in, the team was friendly, professional, and genuinely eager to help. They took the time to listen to my issue, explained everything clearly (no tech jargon overload), and made sure I understood my options before moving forward. What really stood out was their patience and expertise. They didn’t rush me, didn’t upsell me unnecessarily, and treated my situation like it actually mattered. The work was done efficiently, and everything was handled exactly as promised. My device was returned working perfectly, and I left feeling confident and taken care of. It’s rare these days to find customer service that’s both knowledgeable and personable, but this Geek Squad team nailed it. If you’re on the fence about using Geek Squad—don’t be. Worth every penny. I’ll definitely be coming back and recommending them to friends and family.

    This review is from 4-Year Geek Squad Product Protection

    Posted by Airpodpro

  • Rated 5 out of 5 stars

    Extra coverage for 4 years

    I also went with the 4-Year Geek Squad Product Protection, and I’m really glad I did. It’s been great knowing that my device is covered well beyond the standard warranty — not just for accidents, but for hardware issues too. The extra coverage gives real peace of mind, and the support has always been helpful and easy to work with when I had questions. For anyone who wants long-term protection without the stress of unexpected repair costs, this plan is definitely worth it.

    This review is from 4-Year Geek Squad Product Protection

    Posted by Muth

  • Rated 5 out of 5 stars

    A nice safety net

    Though I always take very good care of my electronics it's always good to have a protection plan in case of an accident, I'm not always perfect. I got it for my portable monitor I use for my temporary setup while in the barracks

    This review is from 4-Year Standard Geek Squad Protection

    Posted by EverettH

  • Rated 5 out of 5 stars

    #1 customers service

    ⭐⭐⭐⭐⭐ 5-Star Review for Geek Squad “Geek Squad provided an outstanding service from start to finish. The technicians were knowledgeable, professional, and incredibly patient while explaining the issues with my device. They diagnosed the problem quickly, offered clear solutions, and had everything fixed faster than I expected. I also appreciated their friendly attitude and willingness to answer all my questions, making the entire process stress-free. Whether it’s tech support, repairs, or setup, Geek Squad is reliable and efficient—I highly recommend their services!” Let me know if you’d like any tweaks!

    This review is from 4-Year Geek Squad Product Replacement

    Posted by RyanC

  • Rated 4 out of 5 stars

    Solid Monitor but Huge Pet Peeve Prevents 5 Stars

    First of all, as a monitor, the picture is terrific. I cannot complain - it even has an Eye Saver mode to save strain on your eyes. However, the auto detect (source) feature does not work. I attached a photo of the menu and it has Auto/Manual so it claims to have the feature but it does not work. It only has 2 inputs - HDMI and VGA. My computer is connected to the VGA and a Roku Soundbar on the HDMI. Shame on me for not testing it when I bought it, otherwise I would have returned it. I even purchased a Geek Squad 4 Yr Product Replacement plan. Now I simply have to reach to the back to switch sources, what an inconvenience. Other features - the stand is very basic. I have Dell and HP monitors with stands that can be raised and the screen flipped to go vertical. I bought the monitor for the 27" size so I am not going to penalize this for that. Lastly, it only has 2 inputs, VGA and HDMI as I said. It would have been good to have a DVI, DisplayPort or another HDMI but I knew that when I bought it. Otherwise, it is a solid large monitor that does the job except for the annoying auto detect that does not work.

    This review is from 4-Year Geek Squad Product Replacement

    Posted by MDSS2

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