Customer Ratings & Reviews

Absolutely love the security the geek squad offers for my purchases. ALWAYS recommend getting the warranty.

can't be too careful extra protection always good!

The best accidental damage policy! This has helped to protect many of my monitors.

I highly suggest this monitor. So easy to hook up and has made my life of working at home AMAZING!

Don't you dare skip product replacement. It's different from standard protection. At any point you feel your product isn't right for you just bring it back no questions asked and get a store credit equal to its sale value for whatever you want.

I bought it so I could finance it with my new electric dryer.

Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

100% recommend them, do it right every time, and timely.

I always have got the protection on bigger dollar items due to the chance of getting a item that is not working.

[Employee of bestbuy] Geek squad protection is great for an extra year of protection on select devices purchased at Best Buy! However purchasing My Best Buy Total will apply GSP to the same select units under the one time purchase of $180 for a full year.

It's nice to know they are there if something happens.

I bought the 4-year Geek Squad Product Replacement for the new Samsung monitor that I purchased, thought as with other Samsung equipment I have, it never seems to break--so I probably won't need this service, but it's nice to know I have it--just in case.

Geek Squad came in clutch when I needed to replace my monitor

worth the buy, will give you store credit so you can buy any other type of monitor!

Is the best purshace i made is verry funtional for ne

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

I love that this is included in my purchase,they know exactly what they are doing

I loved this monitor while it worked. At the time of purchase, I paid about $400 and it was worth every penny. It had great colors and viewing angles. The adaptive sync function worked pretty great with both Nvidia GPUs I used it with, although I did run into an issue of the screen turning black occasionally for reasons that I still haven’t been able to identify, but I have experienced other AMD Freesync monitors exhibiting this behavior with Nvidia G-Sync and this one in particular is certainly not certified as G-Sync compatible. I absolutely loved the size and the curve of the panel. This was my first ultra wide gaming monitor and I find it difficult to go back to flat panels. It really helps immerse you in the content on display. I also like the little included features like an on screen FPS counter and an aim point overlay. This biggest gripe I have and the reason for one star is that this monitor just stopped working one day in the middle of a gaming session. It still powered on. Audio still passed through to the built in headphone jack. Even the panel backlight was still running. The LCD panel just turned off and never recovered. Even the OSD menu wouldn’t appear. I tried several cables and two different computers before giving up. Apparently this particular family of monitors from AOC has a potential defect for this exact type of failure. In my case, it lasted a year and a half. Luckily I had a Best Buy protection plan and took it into the store. They handed me a store credit for what I paid for this monitor and I took the chance to upgrade. Even though AOC usually has a good track record with their monitors, I would recommend staying away from this specific model. If you do decide to pick it up, get a protection plan to go along with it because you are rolling the dice on a dud.

Easy , simple, fast , told them my monitor broke , they couldn't replace it so they gave me a full refund, took a bit of time to get to that tho because they had to contact the manufacturer . But after that. Bam , best buy card

So far so good. What they offer seems to be legit for the price you pay. We will see if a claim needs to be paid