Customer Ratings & Reviews

Great support. Was able to refund and get call support in less the 10 minutes on hold.

Very good deal to purchase for your electronics! I buy this everytime when i purchase something more than $200.

Geek squid is the best. Great, knowledgeable very friendly they really know they're stuff

Super good never had a problem with anything i buy from best buy

Love the Geek Squad. I always buy the warranty when I purchase any electronics from Best Buy, because I know the level of expertise and how easy it is when something breaks to have it fixed through them.

I'm not too high tech but was really easy to use. I got two of them to dual monitor and it is amazing for the price.

we have always bought Geek Squad ESP. They are inexpensive and give you peace of mind. Sometimes we have used the ESP other times not,,but its nice to know that if you have a problem the product is covered

Worth every penny. Super helpful support. Geek Squad is so nice and they will do everything they can to help.

I heard is a very good investment to protect your products, so i buy it.

Agent assisted me quicky and were able to help me get a new monitor to replace the broken one.

Hopefully we never have to use geek squad, but I know when we do we're in good hands

Good service. The geek squad is always very helpful.

A lot can happen in 4 years. If I don't use this protection in 4years, its cost me very little per year. If I need it anywhere along the way, I will be extremely happy I protected my item and pocketbook!

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

I did end up using it for an item that burned out in 11 months since purchase...went in with the item, gave them my phone number and they got me a new one. No hassle no stalls. They let you get the same thing or something better just pay the difference.

Thankfully I haven’t had to use it yet. Peace of mind knowing they are there if I need them.

Worth the price of replacement for an appliance that will see daily use.

Have not needed it YET. Travel a lot thought it was worth the money.

I like how this came with an open box product i purchased, good piece of mind.

Always get the insurance Best Buys has the best replacement warranty. Even at times when it's a bit pricy. After 4 years you need to replace what ever product you have which is why I always get warranty.