Customer Ratings & Reviews

A life saver. This policy covers almost all the things that worried me about my recent purchase. Fair price as well

Love having geek squad knowing if anything happends and it will be fixed or replaced

Great support. Was able to refund and get call support in less the 10 minutes on hold.

Great help with a non working monitor and easy replacement. Thank you!

I usually purchase this service on more expensive electronic purchases.

Comes in handy when you have problems with your device

Agent assisted me quicky and were able to help me get a new monitor to replace the broken one.

Falsely advertised as having speakers. Do not trust the Best Buy specifications. Contacted AOC directly and they confirmed this model doesn’t have speakers. Best Buy support double down saying the item does have speakers wasting your time even more give people misleading advice how to get the non existence speakers to work! Will shop elsewhere.

I highly recommend getting protection on items, even after the return date they give you store credit for the item or you can possibly exchange it for another item. It’s always helped me out

Geek Squad is worth it , I would recommend it 100 percent

I love Geek Squad. No other warranty make me feel as safe.

Was a present for my son he researched and chose this and hasnt complained once

I have had to use a few time in the past and Best Buy has taking care of me every time with no problems. They even let me upgrade to a new product. It's the best money that I have spent. Thank you Best Buy for have a replacement plan.

Thankfully I haven’t had to use it yet. Peace of mind knowing they are there if I need them.

Excellent customer service , and very understanding to people needs…

My husband always says anything that offers warranty means it’s a must need! Lol and I agree. This helps ease my mind when things accidentally break

My last monitor I bought from Best Buy only lasted 9 months and I made the mistake of not doing a warranty. Never will make that mistake again so I’m glad I purchased 4 year warranty

Hopefully we never have to use geek squad, but I know when we do we're in good hands

Never had any use for this, but would recommend it for someone who uses products in harsh environments.

Even if you know what do do with electronics I really suggest you getting this plan just because you never know when you will need it. If your feeling lazy or just don’t have the time to do something the geek squad is a call away