Customer Ratings & Reviews

Best Buy's "Geek Squad" is very too expensive on all products. It wasn't always like that. A decade ago, it made sense to buy insurance at Best Buy. It is no longer like that. You can buy a "4-Year Insurance" from other stores such as Amazon for the same price as what Best Buy charges for a "2-Year Insurance." There is simply no doubt Best Buy overcharges on insurance. As a result, I no longer buy from Best Buy regarding major appliances and electronics. Plus, the Geek Squad insurance is outright terrible. I bought a 61" TV and the entire lower corner of the TV had a green spot on it. Literally 25% of the TV was constantly green at all times. But the Geek Squad person that game to my home said this was acceptable and forced me to keep that defective TV set. Best Buy also recently refused to honor their service on a large 75" TV I bought. I talked to the Geek Squad and even "corporate" when I talked to an incredibly rude woman named "Helena." I will never buy any form of product at Best Buy ever again after this terrible treatment from Best Buy.

they help woth everything i love it thank you so much very affordable as well

GEEK SQUAD ALWAYS ON THEIR A GAME AND IM VERY HAPPY..

Great product, exactly what I needed. Really great!

They will helped for it but it’s decent I will never use it but still good

I SUGGEST GETTING IF U GET AN EXPENSIVE ITEM U WANT TO GET FIXED OR REPLACED.

Great Service and can come in handy to go with the retailer warranty as well.

Great Service and can come in handy to go with the retailer warranty as well.

Computer died on me once this made it doable for repairs for the whole setup.

The agent was very helpful and informative to my needs and concerns

When investing in more expensive electronics this is a piece of mind for everyone.

It helps me see more and they are big to see everything in the right font

geek squad service is appreciated but takes long time to reach

geek squad service is appreciated but takes long time to reach

Can’t go wrong with Geeksquad, great service and knowledgeable help

best monitor for the price. nice graphics and display. awesome refresh rate.

I love Samsung tvs but it’s dark and I tried to change in the settings but still dark and sometimes it’s hard to turn off but it does it’s job when I’m gaming

Easily the best warranty on the planet. I mean it’s not even close

Used in with my Apple product. Turbo Tax couldn't help but the GeekSquad fixed it. Great help I was on a time crunch

This product could be made easier to find om the app. As of now, i still havent been able to find it. Wish me luck.