Customer Ratings & Reviews

replaced monitor after owning it for 4 months and had issues but made me have to buy the protection again

Haven’t used the geek squad yet so not a really honest review. I hear it’s good when your stuff breaks “accidentally” and is easily replaced or upgraded.

I like that it will be good for a new office setup

I don't think that this is usually worth it. But it does give you some peace of mind, so if you think theres a good chance you need, probably pick it up.

Good to know I’ll be protected from damages 4yrs down the line where I’ll be able to get my money back if this machine kinks out

Purchased for a family member out of state, so hopefully they can assist if I'm unable to remotely.

hard to get a hold of them over emails or phone. I have used it once years ago and to be warned the warranty starts soon as you get it it doesn't extend it 1 year by using a manufactures warranty first.

doesn't cover or protect anything worthwhile you expect, got a monitor with missing parts and it didn't protect or get me a replacement for the lack of parts and then after that doesn't protect against the accidental damage that occurred to it during assembly due to the lack of said parts (in this case they shipped me an open box monitor without screws to keep it together with the stand) was told by employees it covered anything that could happen other than malicious damages....clearly a scam and employees clearly lied as they won't honor the warranty in store though calling in to customer support and geek squad support both say they should...WHICH IS IT?!?! why did I pay so much extra money for nothing???

The product replacement is so useless. Purchased a monitor and the 4 year geek squad replacement. The monitor was not in use for a week and when it was turned back on the screen would not recognize a display. No damage done to it. Bestbuy refuses to help me out unless i pay $900 to fix it. I purchased the product replacement alongside the monitor but its the most useless thing I could have bought.

Good for connecting Droids to bricks you have hanging around the house. Short cord, though.

I wanted a monitor that can also work as a TV, and the sales person told me this would work. I specifically asked if this has built in speakers and he said yes. But it does not have speakers, and doesn't have an aux output either. So that makes it a lot harder to use as a TV. As a monitor I find that it is specific to computers. My new macbook shoes up great at max resolution, but older computers would not be able to accommodate and looks a bit fuzzy. Overall, great monitor, not as good as a TV. I'm going to try to find some USB speakers and see if they work.

Something else I haven't had the chance to use but I look forward to it. I hope I get my Denero's worth!!

I usually do not buy store warranties, but this time thought I should as our TV cost so much. not crazy about adding cost, but like life insurance, it is there, just hope I don't have to use it.

Very understanding and super helpful. Were able to ship to a different location since it was a Christmas gift I was exchanging

i don't normally buy these coverages, but have teenagers who turn volumes up and leave electronics on, so wanted a little extra this time.

They work like you would expect. No surprises here

Be in the middle of my work and it will go in safe mode why i dont know

The product move very slowly it was pretty visually but the software was not comprisable

Nothing yet since this is my first time getting it.

Well i've never had to use this because i've been fortunate enough to own products that haven't broke yet.