Customer Ratings & Reviews

very good service at the moment and they clarify all your doubts with the team, thank you

Very nice place to shop. Had a great experience with Best Buy and the customer service was excellent. Thankyou .

Anytime I purchase electronics from Best Buy, I have to get the protection plan because they take such good care of you if something goes wrong.

Wet helpful to have. Usually am selective about what items I get the extending protection on , usually the more expensive stuff and things like monitors. Used the protection a couple times. Nice to have

Awesome job i am very greatful for this service i got

Always good to have some ease of kind. It isnt as expensive to have, specially if having an expensive unit to go with. I would recommend as per experience, them units tend to break down just a week after warranty. Good to have a back up on top.

Excellent monitor, have had no issues with it. I have regularly on it. Colors are superb, and there are not any after images as well.

Product replacement are the best to purchase for BB items. We have had a couple issues where we purchased the plan and needed it and BB was wonderful with replacement. Well worth the purchase!

Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

I have always bought the protection plans with any purchases through Best Buy. Ive had a few products die over the years and so far Best Buy has held up their part of the agreement well.

I bought it for my son desk computer in case is something happen. I think is safe to buy protection because accidents happen with devices. I choose it because I don’t want to have problems in the future. I hope doesn’t happen but sometimes it’s necessary.

Good extended warranty to protect the investment in a TV. All good - (better clarity of start date recommended; check out clerk indicated warranty starts next year following manufacturer's warranty; Geek Squad email and chat verified, though, it started at time of purchase. I am OK with that - clarity in sales suggested). :)

Always honored the protection plan. If i encountered problems they fixed the issue right away

They were very professional and did everything to my expectations!

Always get this from best buy... its fantastic. Worth every penny.

Made appt, the tech arrived on time, very polit and fast explained what he was doing.

Excellent service. I had a problem with my computer when I got it home called an the problem was taken care of right away. Both agents were friendly, knowledgeable experts. Thanks so much.

Definitely came in handy when needing to figure out any problems

Purchased this warranty with my 1000.00 monitor purchase. If for no other reason than I could stop replaying this item falling off of the desk as a freak accident in my brain. Without the warranty this fallen monitor with be a boat anchor. Rather be safe than sorry.

Excellent service highly recommended, very friendly