Customer Ratings & Reviews

I recommend it in case something gets damaged and you can replace it.

Very nice and friendly! Always glad to know my items are protected for a few years after I purchase them.

Smooth purchase overall. Item arrived as expected and works great so far. No complaints. Would shop here again.

[Employee of bestbuy] Got it for my OLED monitor for the burn in coverage and rather than depending on the manufacturer that could take ages to be fulfilled it was just an easy exchange from a faulty one to a new one.

It was a great deal, looks great and very clean. Does exactly what I need it to.

Geek Squad has been in huge support of my Pc career. One time my PC not turning on and I gave Geek Squad a chance. The Employee found and fixed the problem and told me I needed different ram. I got new ram and my PC was up and running as soon as it was added to my PC. The replacement also allows you to easily replace an item under the paid warranty or return the item for best buy store credit. This is one of my favorite protection plans and I will always purchase this warranty when I buy a product from best buy

I’m glad that I have a back up in case something happens to my monitor I’m just happy I haven’t had the chance to use them which is a good thing but I know that I have them in my back pocket if needed

Haven't needed it yet & hope I never do - but certainly nice to have!

The absolute best protection warranties out there today

The in-store sales rep may have over promised but for 20 bucks it seems like a good deal. we'll see if Best Buy can deliver on the promise of the service.

I returned a gaming monitor after it stopped working. They were quick to look up my protection plan and employees helped me pick a replacement. Very comfortable process. I can’t say that replacement plans are always necessary or worth the price but it beats going back to the manufacturer and in this case it was worth it in terms of both price and convenience. Thanks Best Buy. You did well this time.

Always being helpful and great experience. Never had a issue with the replacement.

The person who helped me choose which monitor to get was very professional. He was able to relate with me since we both have a love for gaming. He made recommendations, and even gave examples, and information of how good it works. He even helped me get an idea of my next purchase because he gave me examples of gaming computers I could get. He gave me some of the best customer service I’ve ever had. The associate that helped me was named Dallas. If I could I’d have him help me every where I went.

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

I’m a gamer and I gotta say that the curve changed my life! Being able to see the whole screen without having to turn my neck is a game changer! I Play Apex Legends and I saw a big improvement in my gameplay with this monitor highly recommend!

I am only strongly recommending the Product Replacement aspect as for the other services that Geek Squad offer, if repairs/upgrades will be do might be good idea get if you know/trust them in the store but never for the love of whatever you love use their remote services. Product Replacement has help me alot since some items if used daily end up getting to their end of life faster so this helps in replacing them and saves money since just have to rebuy the warranty

Haven't had any problems that require Geek Squad to repair.

[Employee of bestbuy] There are a few different types of Geek Squad protections: 1. GSP = Best Buy can repair the item if it's defective, 2. GSP-R = Best Buy can replace the item it it's defective 3. GSP - ADH = Best Buy can repair the item if it gets damaged 4. GSP - ADH - R = Best Buy can replace the item if it get's damaged.

My tv in the bedroom was not working properly, I call Geek Squad and the following week they run some tests and because it was under warranty they reimbursed me for a new tv. Very happy with their service

The replacement warranty is must for all my electronics I purchase, and with the outstanding warranty best buy offers its no brainer. I have never had an issue with getting products exchanged and or refunded in the years I have shopped with them.