Customer Ratings & Reviews

I have used geeksquad for years and you can’t beat it. Best care plan for any device you owe.

I had to replace my HP Monitor in one week it went bad. I was so glad I had purchased the Geek Squad Product Replacement Plan. I took the broke monitor into best buy and they replaced it in minutes. The plan is so worth it. Nothing like it. You will be glad you got it.

Best QD-OLED Monitor on the market right now! My PS5,XBOX Series X and PC look phenomenal on it!

Knowing that the Geek Squad can help me with ant technical difficulties I have is very reassuring. I'm not really great with technology, so having then as a safety net makes me feel like I can get the most out of my product and helps ease my worries.

Always worth getting just in case you need it. If you don’t get it, you’ll wish you had!

I hope I never need to utilize this, but I'm glad to know that I have it just in case. I purchase the Geek Squad product replacement on any purchases over a few hundred dollars. I've found the customer service to be fast, friendly, and efficient.

you're standard insurance with a brick and mortar to keep things in house

Haven't had to use this purchase yet. But it was a good add-on value when I purchased the monitor.

I havent used the squad much but in past years they were always there to help fix my issue's.

After purchasing my monitor I was able to go back and edit my order and get this excellent protection plan. Having the peace of mind that I don't have to worry about getting support and replacement should I ever need it was totally worth a small asking price.

I’m glad to know if something goes wrong with the display I’ll be covered

I purchased this VESA monitor for working from home employment. The screen color is vibrant and clear. The only issue is the on/off button is behind the monitor not underneath the right-hand corner of the screen like most monitors.

Great product and we also got the 4 year extended warrenty all at a competive price

Acer Limited Warranty covers a 3 year period similar to purchased warranty. Facts contained in User Guide inside the box.

I have never had an issue IF I had to bring something in for replacement or work.

Purchased two of these monitors on Sep 20 2024 for occasional use in my motorhome. The purchase was based upon existing reviews / total cost vs amount of expected use. On Oct 17 2024 turned the monitor on for the 1st time. The upper right corner looks like an old CRT monitor that has been cracked. Defective straight out of the box. Best Buy return policy is from Sep 20 to Oct 5. i.e. 2 weeks.

Always get the insurance Best Buys has the best replacement warranty. Even at times when it's a bit pricy. A Laptop after 4 years needs a battery or a whole replacement because the way I use them the thermal paste wears out and overheats get a replacement.

Great, usual work pretty quickly and can tell you what’s wrong with your item.

Works great, easy to set up, great quality, the only downside is the volume, you need speakers!

Haven’t used gs yet. I purchased this for a rather expensive gaming monitor I got someone for a gift.