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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4336 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,336 reviews
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any item! It is affordable and easy to obtain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed computer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. I problem with recent computer purchased that I couldn’t fix; so I called the geek squad told them the problem. They knew right away the problem and fixed with a timely matter. Thank goodness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and I appreciate the help that I received from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Be aware that you will only get refund of the same model is not available. While I’m ok with that policy it’s good if they can provide a similar model without having to pay more for buying a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option and why I chose Best Buy specifically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily haven’t really had to use it. However, the times I did it was a very simple process. Hoping that with my most recent purchase I won’t need it but I have the peace of mind knowing I have it covered. For a display over 2k. $169 is a no brainer for 4 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. The geek squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with a non working monitor and easy replacement. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gamer monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gamer monitor is working great so far. I would definitely recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been there for me when I need help. The service is great for warranty. I always but it with high end products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase this service on more expensive electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service , and very understanding to people needs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been skeptical about warranties but I have to say that each time I have purchased a large product from Best Buy I buy the warranty. I have actually had to use on a TV I purchased years ago and was very satisfied with the response and resolution. Will continue to purchase as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I've used multiple times when something has broke when I have had to move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 4 year geek squad replacement, and was one of the best additional purchase I made. I ran into issues with my monitor with some dead pixel and screen flicker. I went to the store, explained my problems and no issues with a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service that works as advertised and has had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Geek Squad. This time, it replaced an older curved computer screen, and if I did not have Geek Squad, I would have had to pay over $200 for a new computer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I downloaded this on the the PC. Already had to use it once and glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you can trust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have protection and insurance so who better to trust Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor had a string of dead pixels and they replaced it no questions asked even though it was a year or two later .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps in store was awesome helped me out a problem I’ll recommend you to buy at best buy

    I would recommend this to a friend