Customer Ratings & Reviews

Got it for my OLED monitor for the burn in coverage and rather than depending on the manufacturer that could take ages to be fulfilled it was just an easy exchange from a faulty one to a new one.

Who doesn’t like something new, always nice to have some insurance

Easy , simple, fast , told them my monitor broke , they couldn't replace it so they gave me a full refund, took a bit of time to get to that tho because they had to contact the manufacturer . But after that. Bam , best buy card

Fantastic monitor, was my first ever OLED. Geek Squad helped me picked the perfect one

Great service and communication through the entire process. Only drawback is that you have to go to a store. My closest store is 40 minutes away

A really good extended warranty plan for 4 years if anything happens it is covered and will be fix and or replaced

Amazing support from a quality service. Very happy this was included with my product

Just get the protection plan for your devices for worst case scenario that it breaks or fails later

One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.

Best Buy’s Geek Squad product replacement service exceeded my expectations! The staff is friendly and efficient in handling any case with professionalism and care.

Winner here love it and getting this again for my grandson

There are a few different types of Geek Squad protections: 1. GSP = Best Buy can repair the item if it's defective, 2. GSP-R = Best Buy can replace the item it it's defective 3. GSP - ADH = Best Buy can repair the item if it gets damaged 4. GSP - ADH - R = Best Buy can replace the item if it get's damaged.

They helped me when nobody else could! Thank you guys

Geek squad is the way to go for expensive electronics that are hard to repair.

This will help me alot because the previous monitor was broken so we had to replace the whole thing but now we can just get it repaired.

So far loving the monitor, but the only done side seems to be it’s lacking a little bit of vibrant color compared to my previous one. Been working through the settings and nothing is really changing. Got it on a deal so it was worth it to me.

Purchased this while it was on sale because my wife needed it for work while at home. Great 1080p picture quality with the bonus of blue light filter which helps keep her eyes relaxed while working and very little to no glare on screen. Very happy with this product!

Luckily I haven’t had to use it yet, but it seemed reasonably priced

Geek squad has saved me on many occasion, with my camera, monitor, speakers, and so on. I usually always get it, and I also gift it to friend who I buy things for! They will take care of your equipment if it needs repair, or replace under the geek squad protection.

Was very easy to use and got a new monitor with credit