Customer Ratings & Reviews

I had ti use this extended warranty because my 2 year old monitor started making a buzzing sound.

Excellent warranty and service service for any product bought at Best Buy, totally recommended.

Been using this for over a year now. The picture quality it can achieve is great, but the software is frustratingly slow, tedious, and glitchy. The monitor's remote has buttons for 4 different streaming services...but no button to change input. Too many extra features like this while missing or complicating basic ones. In 2026 you can find better for $350+. Only worth considerating on deep sale and for connecting a single device.

I had a very poor experience with Asurion, the extended warranty thru Office Depot after purchasing a new laptop a few years ago. I no longer want to deal with a "faceless" entity for warranty issues/problems. I want a PLACE to go and a HUMAN to speak with. After researching my options (which there are not many), I decided to purchase my new laptop with Best Buy and purchase the additional Geek Squad warranty. I hope all goes well with this, and I believe it will b/c I will have a person and place to hold accountable, instead of a 1-800 number and a website.

Super good product I would definitely recommend it if you need a affordable monitor that’s also really good

Good to have if something happens to the device(s) you have purchased.

Havent had to use it as of yet, hopefully wont need to.

Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

Geek squad has always been great. Have used them for years. Techs arrived on time and were fast and efficient at installing the new big screen. Connected everything to the WiFi network and synched up all the remote controls. Explained everything and cleaned up before leaving. Very satisfied and will use them again.

Piece of mind knowing I can have this monitor fixed for any problems over the next 4 years.

This is a nice feature to have and I highly recommend purchasing this just in case.

As advertised. I was very pleased with my service that i recieved.

Must have protection place. The product replacement plan makes it easy to get taken care of if there are any issues that come up with your product. Geek squad does a great job taking care of you and typically you are able to walk out with a new product as long as they have it in stock.

I love the simplicity of getting service in a store.

I found this to be a necessity for certain electronic items like TV's and Monitors since they can get hot over time and the inner components can get used up and fried, especially if you have it on for a long period of time after a few years.

I bought this when I bought a monitor. It was a good idea decently cheap and if anything happens down the road for four years, I can get a replacement.

Provides ease of mind, knowing Geek Squad available if any problem.

They are always amazing in there service and always solve all my problems

Really helpful always get it in my purchases because you never know .

Friendly helpful and always willing to make things correct when something is not