Customer Ratings & Reviews

We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

soo far so good, had good phone service for inquiry for a brand. I feel safer knowing that I will have the protection for a few years to come.

I always get the Geek Squad coverage! Bring it in towards the end of your plan when you start to notice the things that are breaking on it and get it swapped for a newer one!

Wow! My screen lost power and would not work several month's after I purchased it. I brought my monitor back and Geek Squad took care of it in the most professional way that I could imagine. Highly recommend Geek Squad!

I really loved the monitor. It gave me a immersed feeling which brought the game to reality for me.

Honestly, I usually pass on buying the add protections. However, any questions or issues they were there to support me in my time of need. Knowledge, sharp and courteous. Definitely worth it.

Really like this monitor. Big upgrade from one I was using.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for quality product. I'm a satisfied customer with this purchase.

Got the protection plan for my Alienware 34dwf. Recommend buying from Best Buy instead of dell. Best Buy will replace your item with a brand new one, dell with give you a slightly used open box.

I always opt for getting my tech from Best Buy becuase of their great warranty program. I'm so pleased with their customer service and consistency every time!

Monitor worked great ,My girlfriend and I are both music producers/engineers and use the monitor when working on music we love that we’re able to switch through the laptop and monitor screens

Incredible service. My ultra wide monitor started screen tearing and they took it back and have me all my money back! Thank you for helping me.

Geek Squad is lit, Geek Squad 4 year protection/replacement plan is even more lit.

I love that for only about an extra $30, I’m able to get my item fixed or replaced. An extra warranty on top of the factory-issued one. I hope I would not need to use it, but I’m glad I have the backup just in case.

Nothing yet but I have a peace of mind especially with getting an OLED monitor that’s prone to burn in. I know with this I won’t have to worry about burn in at all for 4 years. Great price!

Amazing service, very helpful staff at the 86st and Lexington location when replacing my montior. Showed me suggestions in both price and specifications range.

Worth it in my opinion for your expensive purchase

Honestly a lot happens in 4 years you don't think of. After about 3 years I started hearing weird noises in my computer brought it in they replaced all the fans. The great thing about the protection plan is they help you even for small things that minor changes will make it just right.

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.