Customer Ratings & Reviews

Good protection plan and I have had great service from Geek squad

I always buy extended warranties for Monitors. This warranty is one of the best!

Probably worth the extra money on products. Long term insurance.

The Geek squad helped answer all of important questions gave great advice on everything we needed

I received a 4 year protection plan on my recent purchase of my tv monitor for only $25 which is a great deal.

I've used the plans for years and have never had an issue getting replacements when needed

I have not had to use the service but I am comfortable knowing that it will be there if I need it.

Geek Squad® Protection keeps your device safe when manufacturer warranties come up short. Because bad luck deserves good coverage.

always good to have best buy geek squad protection plan thet are the best in my opinion

always good to have best buy geek squad protection plan thet are the best in my opinion

After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

I appreciate geek squad service, haven’t used it recently but I used to use there old insurance for phones.

Awesome product great price. I love best buy, always have great products and excellent customer service.

it will be a good to have the plan. if you drop it

I love geek squad insurance. I have only had to use them a couple times, but when I have they have been thorough and quick with my product repair.

Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on

We havent had to use this service yet but it is nice to have for peace of mind.

I am glad I got protect for 4 years so nothing to bad will happen so that I don't have to by a new one

Phenomenal screen. Playing on my XSX and i love it.

I haven’t needed to use my warranty yet but it’s always good to have just in case you get that rare electronic item that has issues!