Customer Ratings & Reviews

I am so glad to have coverage. But looking forward to not needing it! Thank you for providing a trustworthy warranty worth buying!

I have had nothing but great service and it was money well spent. Worth every penny.

They were efficient on helping me get what I needed. Was a little wait but worth it.

Must have with any product you buy from Best Buy can’t beat $30 for 4 years so the math. $7.5 a year to have peace of mind knowing ur product safe. Insurance

Geek Squad has been in huge support of my Pc career. One time my PC not turning on and I gave Geek Squad a chance. The Employee found and fixed the problem and told me I needed different ram. I got new ram and my PC was up and running as soon as it was added to my PC. The replacement also allows you to easily replace an item under the paid warranty or return the item for best buy store credit. This is one of my favorite protection plans and I will always purchase this warranty when I buy a product from best buy

The replacement plan for this expensive of a device is well worth it. I used mine 2 years after I bought it, the cat attacked my monitor. My $500 monitor. Went through da Squad as the youngsters like to say. They fixed me up rite quick fam, no cap. Ya Feel me? Da squad will always have your back if you pay your dues son.

Geek Squad was very helpful and informative on a return I made . Would def keep getting GS with all my items purchased

Nice to know that the squad is at the ready to get me back up and running if needed

Extended warranty has always saved me and been extremely useful

Its always better to just make sure your purchase is protected. Gate having to buy the same item twice or 3 times.

The person who helped me choose which monitor to get was very professional. He was able to relate with me since we both have a love for gaming. He made recommendations, and even gave examples, and information of how good it works. He even helped me get an idea of my next purchase because he gave me examples of gaming computers I could get. He gave me some of the best customer service I’ve ever had. The associate that helped me was named Dallas. If I could I’d have him help me every where I went.

Protection is key for electronics and back up protection from geek squad.

I am only strongly recommending the Product Replacement aspect as for the other services that Geek Squad offer, if repairs/upgrades will be do might be good idea get if you know/trust them in the store but never for the love of whatever you love use their remote services. Product Replacement has help me alot since some items if used daily end up getting to their end of life faster so this helps in replacing them and saves money since just have to rebuy the warranty

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

I returned a gaming monitor after it stopped working. They were quick to look up my protection plan and employees helped me pick a replacement. Very comfortable process. I can’t say that replacement plans are always necessary or worth the price but it beats going back to the manufacturer and in this case it was worth it in terms of both price and convenience. Thanks Best Buy. You did well this time.

I buy products from Best Buy and I always take out insurance with Geek and I've never had any problems, they are fast and reliable.

The whole return process was very smooth and quick.

I haven't had to use it yet, thank God, but I know it's very good.

Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

Geek squad service is great no hassle what so ever if you can get warranty on your item's do so it comes in handy