Customer Ratings & Reviews

BRUHH why do I need a warranty for 300 dollar just give me free one cmon bruh !

Geeks made a house call to change the settings on my tv with no hassle. Now the picture is no longer green

The best protection company I have ever seen, thank you

Haven't used it but extra 30 bucks for the warranty is worth it to protect your investment.

Oh where to begin with everything that was wrong with this monitor... * It has a non-standard power cable, so you can't just hook it up to your old power cord and DP cable. * It complains with popup warnings if you don't use the DP cable it came with! * It has a single "god-button" with up-down-left-right-press actions that you use to turn it on/off and navigate the settings. * You cannot turn it off with a single click of a button like you can literally every other monitor on the planet! * When displaying large areas of a single color (like in an IDE, full screened web browser, etc) there were wide vertical bands of slightly different levels of illumination that made the color look different (ARG!!!) * Light seemed to fade at the edges making things harder to read on the far sides of the monitor Using this everyday would have driven me mad... had it connected for all of a couple of hours and brought it back. The only good things about it were the 32" size, gamma control, and it did look really good while gaming (to me at least). All in all, not sure if I'd ever buy another LG monitor after this experience.

I definitely recommend this to friends and family!

We really like the size of the monitor for our security system. Great product.

I do so, because they have paid for themselves countless times. The 4 year warranty is new to me, but for $12, there is no excuse not to have it.

you really can't pass this up for 20 dollars its a great deal

I hope I don't need the support plan but I took it just in case.

The monitor works very well just as the description said the specs were and very good.

First, check out Best Buy on the Better Business Bureau, and decide if purchasing their service plans or installation services are worth it anymore. I have been a customer for 35 years, and never had a bad experience. Their customer service is nightmare now. As well as their GSPR plans being a waste of money, now. I bought a $300 modem on sale for $250. The plan cost $45. 1 1/2 years later, it stopped working. Not only do you have to cover the extra cost of what the modem costs not on sale ($50), you lose the rest of the 4 year warranty. So, I'm paying $45 for a 4 year service, that I only got 1 1/2 years of use on, which comes to a loss of $30 of unused portion of warranty, another $45 to get another plan, and $50 to cover the extra cost of replacing the modem that isn't on sale anymore. And it gets even better when the sales person at Best Buy states he could return the modem to Motorola if it was still under their manufacturer warranty. (He assumed the warranty was only one year). When I tell him it's a 2 year manufacturer warranty, he refuses to do what he just told me he would do, if it was covered. Motorola even sent me an email to bring to Best Buy, that they determined the modem was faulty and couldn't be repaired, and that they would except the return from Best Buy. Best Buy would have been out nothing to return it to Motorola for a replacement and still expected me to purchase another 4 year plan. The reason I didn't go through the manufacturer is because Motorola expects you ship their faulty product back with insurance ($25) I have a $45 service plan and then have to pay $25 to go through the manufacturer for a replacement, in order to not lose my Best Buy replacement plan??? And the worst mistake you could ever make with Best Buy is to contact their headquarters. They will say they are doing a "one time favor" by doing a refund for the product and service plan, and that they don't need it returned, and then cancel the service plan, and never send the refund for the product. I now have no warranty, nor can I replace the item because it shows as returned (even though I still have it) and I'm out $250 for the refund the never gave me.

I had purchased the protection plan for my sons computer screen and when it had broke from the screen inside , no cracks or anything on it , the lady at the geek squad desk didnt even look at it right at first and said oh well we dont do screens. Then after several minutes later i told her she then asks someone and they said they dont fix screens. I was like why do you offer a protection plan if they dont fix them or help w warranty??? It doesnt make sense, i told her i didnt want to cancel my warranty because theh were only gonna give me $7 for it when i paid 40 something for mine. Its just a rip off

Firstly, I absolutely love this monitor. This is my first 144hz and it lives up to the specs. I only worry about the longevity of it, as the monitor has a dead pixel in it which I'm pretty bummed about. its not really noticeable but its there, and it is just frustrating for such a good monitor.

when you need help you can depend on the geek squad

Worth it for the service provided and amount paid.

I have not needed to use this - I do get emails though checking to see if I need anything or having any problems!

I have been a loyal Best Buy customer for decades, always relying on them for my technology needs. In 2021, I purchased a Geek Squad replacement plan under the impression, assured by the store manager, that it would cover everything including accidental damage. Unfortunately, when I needed to use the plan for a cracked computer monitor screen, I was surprised to learn that this type of damage isn't covered for TVs and monitors. Despite confirmations from corporate that accidental damage should be covered, I faced consistent refusals at the store level, leaving me frustrated and without support. The benefits of the Total Tech membership were also dismissed as "worthless" by staff during my attempts to resolve the issue. This experience has significantly changed my perspective on Best Buy’s service plans. I regret investing in this plan and will reconsider future purchases of major appliances and costly items from Best Buy. For those considering a protection plan, I recommend looking for alternatives where terms and coverage are clear and reliable.

If your product is not very reliable or needs an overhaul in the near future, I suggest buying this plan. If you are sure that your things are intact, carefully selected, and impeccable in terms of quality, buying this plan is tantamount to donating to others.

Best Buy has the worst customer service I’ve experienced. They claim to care about customers, but their actions say otherwise. I ordered two separate items for delivery, and both times they waited until the actual delivery day just to start the process. This has now happened to me twice. If you actually want your item on time, you’re better off going in-store or ordering from Amazon. Don’t trust Best Buy for timely delivery, plain and simple.