Customer Ratings & Reviews

They will helped for it but it’s decent I will never use it but still good

Great Service and can come in handy to go with the retailer warranty as well.

Great Service and can come in handy to go with the retailer warranty as well.

Computer died on me once this made it doable for repairs for the whole setup.

When investing in more expensive electronics this is a piece of mind for everyone.

The agent was very helpful and informative to my needs and concerns

It helps me see more and they are big to see everything in the right font

geek squad service is appreciated but takes long time to reach

geek squad service is appreciated but takes long time to reach

Best Buy's "Geek Squad" is very too expensive on all products. It wasn't always like that. A decade ago, it made sense to buy insurance at Best Buy. It is no longer like that. You can buy a "4-Year Insurance" from other stores such as Amazon for the same price as what Best Buy charges for a "2-Year Insurance." There is simply no doubt Best Buy overcharges on insurance. As a result, I no longer buy from Best Buy regarding major appliances and electronics. Plus, the Geek Squad insurance is outright terrible. I bought a 61" TV and the entire lower corner of the TV had a green spot on it. Literally 25% of the TV was constantly green at all times. But the Geek Squad person that game to my home said this was acceptable and forced me to keep that defective TV set. Best Buy also recently refused to honor their service on a large 75" TV I bought. I talked to the Geek Squad and even "corporate" when I talked to an incredibly rude woman named "Helena." I will never buy any form of product at Best Buy ever again after this terrible treatment from Best Buy.

Can’t go wrong with Geeksquad, great service and knowledgeable help

best monitor for the price. nice graphics and display. awesome refresh rate.

Used in with my Apple product. Turbo Tax couldn't help but the GeekSquad fixed it. Great help I was on a time crunch

There are no waiting. Very smart. Helpful in saving you money.

Easily the best warranty on the planet. I mean it’s not even close

Pay so much for these things you might as well get the protection plan!

I love Samsung tvs but it’s dark and I tried to change in the settings but still dark and sometimes it’s hard to turn off but it does it’s job when I’m gaming

geek squad always stands behind their mpa's and i think only an idiot won't put an mpa on electronic things now days

It's always beneficial to cover important expensive gear with an insurance policy.

Peace of mind with the additional four year product replacement plan