Customer Ratings & Reviews

Amazing monitor will be using for a long time very impressive

Never had any use for this, but would recommend it for someone who uses products in harsh environments.

Don't you dare skip product replacement. It's different from standard protection. At any point you feel your product isn't right for you just bring it back no questions asked and get a store credit equal to its sale value for whatever you want.

Geek Squad is lit, Geek Squad 4 year protection/replacement plan is even more lit.

I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

Excellent for Video Games, my nephew recommends it a lot

The Geek Squad 4 year extended warranty is very reasonably priced. most high tech devices are not really repairable so this is good piece of mind if your device fails. The Geek Squad replaced my 50" Samsung TV a year ago when the warranty covered repair failed, A few months ago my nearly new HP printer broke internally, and was replaced with no hassles. The only cost to me was the renewal cost on the warranty.

It's a great service from best buy, I had talked to them about the kind of work they do.

Great peace of mind to have an expensive product be protected.

Easy , simple, fast , told them my monitor broke , they couldn't replace it so they gave me a full refund, took a bit of time to get to that tho because they had to contact the manufacturer . But after that. Bam , best buy card

Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

I really loved the monitor. It gave me a immersed feeling which brought the game to reality for me.

Replacement is great to have especially with high end devices.

Anytime geek squad is involved. It’s a great day. Awesome great friendly service.

We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

I bought the 4-year Geek Squad Product Replacement for the new Samsung monitor that I purchased, thought as with other Samsung equipment I have, it never seems to break--so I probably won't need this service, but it's nice to know I have it--just in case.

Great customer service all around. Made my exchange simple and not stressful at all. If you can get the warranty plan do it it is a must.

We bought the protection plan just in case if anything goes wrong with the device!

Have not had to use it yet hopefully won’t need to. Can’t give 5 stars because I haven’t needed to deal with it

I found this to be a necessity for certain electronic items like TV's and Monitors since they can get hot over time and the inner components can get used up and fried, especially if you have it on for a long period of time after a few years.