Customer Ratings & Reviews

The replacement warranty is must for all my electronics I purchase, and with the outstanding warranty best buy offers its no brainer. I have never had an issue with getting products exchanged and or refunded in the years I have shopped with them.

Absolutely love the security the geek squad offers for my purchases. ALWAYS recommend getting the warranty.

The best accidental damage policy! This has helped to protect many of my monitors.

Don't you dare skip product replacement. It's different from standard protection. At any point you feel your product isn't right for you just bring it back no questions asked and get a store credit equal to its sale value for whatever you want.

I highly suggest this monitor. So easy to hook up and has made my life of working at home AMAZING!

can't be too careful extra protection always good!

[Employee of bestbuy] Geek squad protection is great for an extra year of protection on select devices purchased at Best Buy! However purchasing My Best Buy Total will apply GSP to the same select units under the one time purchase of $180 for a full year.

I bought the 4-year Geek Squad Product Replacement for the new Samsung monitor that I purchased, thought as with other Samsung equipment I have, it never seems to break--so I probably won't need this service, but it's nice to know I have it--just in case.

Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

I always have got the protection on bigger dollar items due to the chance of getting a item that is not working.

100% recommend them, do it right every time, and timely.

It's nice to know they are there if something happens.

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

Easy , simple, fast , told them my monitor broke , they couldn't replace it so they gave me a full refund, took a bit of time to get to that tho because they had to contact the manufacturer . But after that. Bam , best buy card

I bought it so I could finance it with my new electric dryer.

Geek Squad came in clutch when I needed to replace my monitor

worth the buy, will give you store credit so you can buy any other type of monitor!

I have an 27" Apple Thunderbolt Monitor and wanted a 4K monitor, hopefully from Apple. When Apple announced that there will not be a new Thunderbolt Monitor, I began to research Dell, Samsung, LG and other venders--finally selecting the LG 27" Monitor (27UD68). Setup was a breeze,and compared to the Apple Monitor (the gold standard), this HDMI monitor is on par. I very nearly did not buy it because so many reviewers found the stand to be unstable. NOT TRUE. I was careful to securely tighten the three screws connecting the stand to the monitor and have no complaints.

I love that this is included in my purchase,they know exactly what they are doing

So far so good. What they offer seems to be legit for the price you pay. We will see if a claim needs to be paid