Customer Ratings & Reviews

I have an 27" Apple Thunderbolt Monitor and wanted a 4K monitor, hopefully from Apple. When Apple announced that there will not be a new Thunderbolt Monitor, I began to research Dell, Samsung, LG and other venders--finally selecting the LG 27" Monitor (27UD68). Setup was a breeze,and compared to the Apple Monitor (the gold standard), this HDMI monitor is on par. I very nearly did not buy it because so many reviewers found the stand to be unstable. NOT TRUE. I was careful to securely tighten the three screws connecting the stand to the monitor and have no complaints.

Great quality. I use it as my second screen for work

Haven't used it yet, and I hope I never do! But if I do, I'll be sure to update this review.

Easy to contact them if something happens with my product which makes the service good

Thank you for covering my monitor, EXCEPTIONAL SERVICE AMD UNMATCHED QUALITY!

Decent price for coverage. I would like to see it extended to 6 years.

Great value for all my purchases. I would not make a purchase without it.

I am extremely disappointed with the service I received from Geek Squad at both the Altamonte Springs and Sanford stores. I called because my Samsung monitor is having issues — it’s not displaying pixels correctly, G-Sync does not connect properly. I clearly explained that I had purchased the Geek Squad Product Replacement plan, and expected a replacement option as promised. Instead, I was met with bad attitudes and was told they would only replace my monitor with the exact same model, and that I could not choose another monitor even if I paid the difference. When I asked for store credit, as outlined in the terms of the replacement plan, they told me it would need “approval” from them. This is not what the plan describes, and it feels like they were intentionally making the process difficult instead of honoring the replacement policy. I paid for a replacement plan — not a repair plan — and I expect Geek Squad to follow through on the terms of that agreement. The lack of professionalism and willingness to help was very disappointing.

Great product, it has exactly what u need at a more affordable price

good good good good good good good good good good good good

I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.

Good price for protection! Haven't had to use it thankfully, but the price is great!

Great purchase. It works great for both a computer monitor and a TV in our motorhome! We installed it ourselves at this time.

Must have protection place. The product replacement plan makes it easy to get taken care of if there are any issues that come up with your product. Geek squad does a great job taking care of you and typically you are able to walk out with a new product as long as they have it in stock.

Best way to insure your purchase and have a piece of mind knowing you will not have to come up with a large amount of funds to replace your purchases!

Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.

Great. My son love it Works great with XBOX resolution very good

Had a 32" LG monitor's graphics card fail after 15 months. So glad I got GSP. Electronics can be flaky, and GSP insures you will be covered. In my case, the nice GS gal refunded the price & tax on a gift card, so easy and hassle-free (other than having to search for its replacement and waiting for it to arrive). Just do it!

The agents are friendly and prompt every time, would recommend.

Def worth it especially for OLED monitors/TVs because of screen burn