Customer Ratings & Reviews

The agents helped me so well. I went in to get a monitor looked at for my computer. The screen was blacked out in a spot and then it had dancing lines on the rest of the screen. They were very nice and took their time to find the best solution for me. Thus the best thing for my situation was to just just get a new monitor. They refunded the original amount for me and thankfully I went in on Labor Day so I was able to get a brand new monitor along with a protection plan all for the same price that I paid for the previous one. I love them

Geek squad protection havent had to use it yet but always good to have for something that is expensive to replace

Good if you don't have the technical know-how to fix or repair something.

Haven't had to use Geek Squad yet for a replacement, but I've heard good things so far about the replacement warranty through them.

Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

Something you need to add anytime you get electronics from Best Buy always do the best they can to solve every issue

Learn the hard way. I broke my other monitor and didn’t have coverage. Now. I have it. And I always know that I’m safe.

I always buy the warranty for TVs and this time around for my expensive monitor. When I’ve used the warranty in the past for my TVs I’ve been grateful I’ve had it. Of course it is a bit of work to use the warranty when it’s needed but it’s always been worth the cost and effort.

Have never had issues with geek squad protection and used it for 7 years now. Replaced headphones that started going out and headphones that just sounded bad. Easy choice to insure products that are expensive or you’re unsure on. I try to purchase from Best Buy because of this protection option

This is a good product to get to every, electronic you buy!i always get it,that's pease of mind!! known you product is protected!!

Always use Geek Squad Protection. Any issue I've had is resolved.

Purchased with a monitor in case it were to fail after the warranty period. Quality is hit or miss these days and after seeing reviews of monitors failing after a year of use, it was more cost effective to get a warranty for repair/replacement it if it fails within 4 years.

Good option to have! I really enjoy knowing if something were to happen I have Greek squad available to me.

Great item to have when you have an issue. Very good product service.

Monitor just broke today but thankfully i have the 4 year protection! Dont know what i would do without it.

I took the 4-year replacement warranty on my computer monitor and as well it was a great deal if anything thing goes wrong in the next 4 years, they replace it, good deal...!

Great thing to get for anything you buy at best buy get their warranty it saves you tons of money!

Excellent value for the price, no waiting when getting a replacement

Did not get a chance to use it, but for the cost of it, it is very good because you never know what can happen in four years.

And today’s market of technology, it can become very difficult, but it doesn’t have to be if you reach out to Best Buy’s‘s geek squad. Those guys are fantastic. They came out to my house set that television up went through all the settings and within no time I was watching a beautiful television set. Thank you guys so much and if only everyone knew how great you guys are they would all request your service. Thanks. Geek squad for being there and my time of need.