Customer Ratings & Reviews

this is a must have to any family working and doing distance learning from home! geek squad is always ready to help

Nice plan. This item has no issues so far and I am very satisfied with the product. Very pleased!! Peace of mind!

Everything was great and easy to set up overall! Thank you

Always good to invest on a protection plan for an expensive electronic item. Geek Squad plans have worked well for me when things go south. Give a second look at a protection plan; always worth it !

Don't regret buying this protection. I buy a ton of electronics and delicate products overall. Worth the peace of mind.

Best thing to get all your expensive products protected

Great service they are always there’s an answer the phone when needed. Even through the times were going through with the COVID-19

didn't keep but wishing i had. not that I'm having problem with any of my electronic purchases but a just in case

This has already paid for itself. We have used it on another computer we already had and saved us a bunch.

Had to replace a monitor thru Geek squad and it went flawlessly. Very quick to please and no hassles!

Never leave Best Buy without one…..trust me it will save you when you least expect it.

This has to be a Good buy. 4 year replacement warranty, hopefully I don't need it, but we will see

Had to use it recently and they were able to fix the minor issue. Spent about 15 minutes on phone with me.

Any time you buy electronics , you need to get Geeksquad and will help with whatever issues you encountered

The peace of mind of knowing my item is covered is truly priceless. I will definitely purchase this for future products.

Looks like if I ever need it, it will be easy to put in place and get my issue fixed. No worries is very satisfying.

I always buy the protection plan, it is the best if something goes wrong they will fix or replace item

I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.

Needed just incase something happens to your tv/monitor

Recommend when getting a product because they cover it!