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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4394 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 4,394 reviews
  • Rated 5 out of 5 stars

    Always great to have a 4 year guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows you to use your backed product without the worry of losing so much money when you accidently damage your product :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There When you Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind of knowing my item is covered is truly priceless. I will definitely purchase this for future products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a requirement, but honestly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With such a short warranty out of the store this seems like a requirement for more expensive things in the store. However for $20 it is not a bad deal considering you get replacements no questions asked so if you want a new one in 3 yrs you can even if there's nothing wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to purchase the service from them had them out to do quick fix on the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my monitor because of a dead pixel. Return and replacement went smoothly, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have purchased the protection plan before and they stand behind it 100 % with no hassle.great deal and satisfaction if you happen to need it after warranty expires.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Can't Ship Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these, Best Buy sent one with no hardware to put it together, and the other in a 57 inch monitor box with the hardware free floating in the box. It was saran wrapped in between two other boxes for some reason, and not in either of them, and the corners were sticking out. I have no idea how it is as a monitor. It seems less nice than the ones I've purchased on Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They replaced a 2 year old broken monitor for me. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same As 2 Year, But... Better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as having a 2 year coverage, but thankfully it lasts twice as long. In the age of cheap plastics/manufacturing build the coverage comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell you how much I've saved or new replacements granted because I bought the extended warranty! Mo questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like if I ever need it, it will be easy to put in place and get my issue fixed. No worries is very satisfying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection Plans are helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to invest on a protection plan for an expensive electronic item. Geek Squad plans have worked well for me when things go south. Give a second look at a protection plan; always worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good to have that peace of mind of knowing that if anything breaks all I have to do is bring it in and get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a bunch on repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has already paid for itself. We have used it on another computer we already had and saved us a bunch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and cheper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, problems, it was a excellent choise, 4 stars, because, i thing they can use better materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know when a product may fail. Even the best of items have accidents or fail so play it safe and buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son said its amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about it is i have to pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat protection option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to protect my Best Buy products wit this protection plan and I feel very confortable with this service, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you buy electronics , you need to get Geeksquad and will help with whatever issues you encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it recently and they were able to fix the minor issue. Spent about 15 minutes on phone with me.

    I would recommend this to a friend