Customer Ratings & Reviews

Geek Squad® Protection keeps your device safe when manufacturer warranties come up short. Because bad luck deserves good coverage.

Amazing service really helpful people will help with anything you’ll ever need

I love geek squad insurance. I have only had to use them a couple times, but when I have they have been thorough and quick with my product repair.

The Geek squad helped answer all of important questions gave great advice on everything we needed

I always buy extended warranties for Monitors. This warranty is one of the best!

I have not had to use the service but I am comfortable knowing that it will be there if I need it.

I've used the plans for years and have never had an issue getting replacements when needed

Good refresh and grapgics dies everything you need

Never purchase anything without it. Hassle free warranty

Very good. Thank you best buy for a great experience!!

I appreciate geek squad service, haven’t used it recently but I used to use there old insurance for phones.

After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

Good protection plan and I have had great service from Geek squad

Awesome product great price. I love best buy, always have great products and excellent customer service.

Piece of mind buying the new extra service warranty.

I haven’t needed to use my warranty yet but it’s always good to have just in case you get that rare electronic item that has issues!

Life happens and when it does we just get new stuff!

always good to have best buy geek squad protection plan thet are the best in my opinion

always good to have best buy geek squad protection plan thet are the best in my opinion

Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on