Customer Ratings & Reviews

protecting our investment I really hope not to have to use it I have a protection plan on all my best buy

Love the protection and it’s easy to use and I’m glad that they keep track of it even though I can never find my receipt

Best Buy extended warranties are the only ones I routinely purchase. I’ve used them to repair/replace TV’s and other expensive electronics and appliances for years.

Great product, bad customer service when trying to purchase! Will use nfm going forward

I like having piece of mind when spending on higher value electronics and this does that

I added the 4-Year Standard Geek Squad Protection to the purchase of a CD Disc player. The Manufacturer only offered a 6 month warranty. For the price of the protection plan, I have the peace of mind that if the unit stops working it will be fixed or replaced.

Always get protection on your items. Anything man made can come with issues.

Great program. Take in broken thing and walk out with new thing or refund.

Bought this 3 years ago. Wifi stopped working and brought it in. Sent away and they sent it back with the same problem. I had to take in a 2nd time. They said it was unfixable and gave me a full credit of the amount I paid (minus the protection fee). I was able to buy a new receiver (better) and I bought the protection again. A bit of a hassle to redeem which is why I gave 4 stars. Had I only had to take 1 trip, it would have been 5 stars.

The peace of mind of the geek squad protection is great would definitely recommend

This coverage I got was for my record player and the crazy thing is it covers everything the belt and the needle replacement so a little extra goes a long way and piece of mind to boot as well

Great warranty, just call and schedule appointment. Thats about it. They come and fix

We love this coverage. We have been very happy with this coverage. It comes with some great perks. The geek squad team is helpful.

I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

Great service by great people. Would recommend to all friends and family.

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

this was a great addition to my sonos sl one speakers. it really gives it up great sound and quality. easy to install, we love it

Can’t go wrong with geek squad, hopefully we won’t need to use them.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.