Customer Ratings & Reviews

Whenever I Call Best Buy or agent someone is always there friendly to answer my questions regarding my AVR

I think the Geek squad insurance is a good value considering you can get 4 years of coverage for a fair price.

Geek Squad fixed my computer in record time! Great job and very knowledgeable.

This coverage I got was for my record player and the crazy thing is it covers everything the belt and the needle replacement so a little extra goes a long way and piece of mind to boot as well

I installed everything by myself including all the necessary wiring

Best Buy extended warranties are the only ones I routinely purchase. I’ve used them to repair/replace TV’s and other expensive electronics and appliances for years.

[Employee of bestbuy] Never buy a product from Best buy without one. Well worth every cent!

I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

Having this as an opportunity for support is important.

Love the protection and it’s easy to use and I’m glad that they keep track of it even though I can never find my receipt

protecting our investment I really hope not to have to use it I have a protection plan on all my best buy

I make it a rule to purchase geek squad protection on all expensive items I purchase at best buy and have used it several times. When used the the service was great, repairs timely and when necessary a credit was issued when repairs were unreasonable.

Having had the geek squad at our home for installation of our products and were quite satisfied , we decided it was a no brainer to ensure our products are working well with qualified technicians being available to maintain our products longevity.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

Love this product. I wanted a turntable for a while....so happy with this purchase...

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

As far as giving geek squad service a rating, I don't really have much to say. I just have this service available as a backup in case any software damages come with my products. I know in the past they have taken care of my camera and they did a good job! I'm sure they do a great job at recovering whatever it is that got messed up.

The theater room sound system is great! This system gives me room for advancement in the theater room to add more stuff than I already had installed during building can't wait to add the rest.

[Employee of bestbuy] Denon makes high quality, easy to use receivers. Menu system is straightforward and sound quality is great.