Customer Ratings & Reviews

I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

great because i like knowing that all my items will be protected if they get damaged

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

Things break unexpectedly. This is a must buy specially for products that are used daily.

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

Great product I wil recommend it to anyone and will buy again

These plans are good assurance in case something goes wrong! Now that Total Tech is an option, I would look into that instead.

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Purchased to put in my trailer and it's well worth the money. This sounds amazing!! I have it hooked up to two Yamaha outdoor speakers and a powered sub, couldn't be happier

Never have to worry about calling the manufacturer when everything is handeled at best buy

As far as giving geek squad service a rating, I don't really have much to say. I just have this service available as a backup in case any software damages come with my products. I know in the past they have taken care of my camera and they did a good job! I'm sure they do a great job at recovering whatever it is that got messed up.

The theater room sound system is great! This system gives me room for advancement in the theater room to add more stuff than I already had installed during building can't wait to add the rest.

Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

Very good product……………………………………………………………………………………..

All good, best person ever, I’m glad that I could do all kind the questions before I buy it.

I set this up and followed the instructions on how to set up the surround space in my living room. It works like a dream and for a great value.

Having had the geek squad at our home for installation of our products and were quite satisfied , we decided it was a no brainer to ensure our products are working well with qualified technicians being available to maintain our products longevity.

I make it a rule to purchase geek squad protection on all expensive items I purchase at best buy and have used it several times. When used the the service was great, repairs timely and when necessary a credit was issued when repairs were unreasonable.

Geek Squad is a great service. I have been using this service for years and have always found them to be responsive and professional. They have been able to resolve any issue that has arrived