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Customer reviews

Rating 4.7 out of 5 stars with 1672 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,672 reviews
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make a large investment, add the piece of mind. I bought the protection for my new sound bar and can live worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and efficient. Purchasing these extended warranties is a good way to provide peace of mind for open box purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so go on my purchase but you know it's always good to have a peace of mind and have Best buy have your back in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my first experience with the geek squad I purchase the protection every time. A stereo stopped working three days before protection expired. And they gave me excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing receiver. Sounds great. Add great Sounds to your movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So kind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love geeksquad! They’re so nice and always answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage - Can't Go Wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on having the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to reach the Geek Squad if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to know that you've got someone covering your back if something goes wrong with your product, and at such an affordable price, also for such a good length of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HTR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with this item was invaluable! After making a purchase, badly online, service reps helped with return and new purchase with warranty. It’s a great HT unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any electronics I purchase at Best Buy. I have had a few items needing repair under warranty and I was always satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel better when I buy the 4 year standard geek squad protection....they are the super hero's of the audio world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new Denon receiver and weeks only after the purchase a lighting storm burn the receiver. Best Buy change it and I purchase the insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Arc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good very balanced but lacks bass pair with sub and it’s very good. I absolutely hate the app and it pairs VIA WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. First thing I bought for my new home. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy that extra piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to the wall along with my soundbar very quickly and the work was done in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Happy to have my devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record player coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad for any of my huge purchases. They are trustworthy and they fix whatever has problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge agents mounted my TV on a rock wall and connected all the devices. They also showed me how the app works and everything. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this service yet so I cannot speak to how Best Buy would handle service claims but I remain hopeful that if something does happen, they will pull through.

    I would recommend this to a friend