Customer Ratings & Reviews

Great warranty, just call and schedule appointment. Thats about it. They come and fix

Always love the geek squad replacement. Haven’t had to use yet but it’s always worth the purchase in the event that I have damage to the item so I can get it resolved without having to purchase something new!

protecting our investment I really hope not to have to use it I have a protection plan on all my best buy

I always get the warranty with all my high cost purchases, gotta protect them

Geek squad support has been a game changer for our electronic media. Best Buy has a great thing going with geek squad superheroes

For anything with moving parts or very sensitive electrical connections getting a geek squad guarantee plan is worth the money. It's that simple. Is your CD player breaks you get a new one if you're expensive television brakes you get a new one if someone walks on your headphones you get a new one

I feel comfortable with the protection knowing Bestbuy will help in case the Item breaks.

great because i like knowing that all my items will be protected if they get damaged

I have always purchased the Geek squad service plans at the maximum length on any purchase over $250. I have used their service in numerous occasions, and it's always easy, fast and solid work.

Just get the product protection. It will save you one day.

Love the protection and it’s easy to use and I’m glad that they keep track of it even though I can never find my receipt

Geek Squad protection goes on just about everything I get from Best Buy's audio/visual products. For those few times when things go wrong, the people at Geek Squad are great to work with and I have never had problems.

Things break unexpectedly. This is a must buy specially for products that are used daily.

The agent called and arrived promptly as scheduled. It took him less than an hour to connect the new receiver to the TV, cable, surround sound system, including calibrating to all the speakers. Great job and works well.

ALWAYS GET GEEK SQUAD BECAUSE THEY ARE GREAT!!! seriously geek squad is great and never had an issue with them. Every time I've had to use it they either will fix or give me the money I paid for it to get a replacement

Using this with 5.1 sonance in ceiling speakers. Excellent music listening experience. Sounds clean even in high volume. Unique design.

Never have to worry about calling the manufacturer when everything is handeled at best buy

Geek Squad there for you am telling you. Just pick up the phone and call 1 (800) 433-5778 they will replace your item with ease or get you something at equal value. I remember when I was unprotected it didn't end will.

Great service. No matter how many questions you have with the items you bought from Best Buy, Geek Squad always has the answers. It gives us peace of mind to have their help when we need it.

I haven’t used it but know I will receive great service if something happens