Customer Ratings & Reviews

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

This was a great purchase the quality is WELL WORTH the price. I would purchase this product again and HIGHLY recommend it.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

The protection plan for my Yamaha stereo is a worthwhile purchase - no need to worry about potential costly repairs if needed.

Purchased to put in my trailer and it's well worth the money. This sounds amazing!! I have it hooked up to two Yamaha outdoor speakers and a powered sub, couldn't be happier

Don’t buy anything without getting this warranty. Best Buy is amazing at warranty

I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

I love my Geek Squad warranty if they can resolve your problem on the phone they do it. If not take it in and they'll make it right. The price on their extended warranties are great. The techs explain everything when they come out on a call. Great people to work with

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

They are very reliable and very helpful when you need them anytime

As far as giving geek squad service a rating, I don't really have much to say. I just have this service available as a backup in case any software damages come with my products. I know in the past they have taken care of my camera and they did a good job! I'm sure they do a great job at recovering whatever it is that got messed up.

Always a good idea to buy that extra piece of mind.

Have not had to use it yet but knowing that it is there if you need to is valuable.

I added the 4-Year Standard Geek Squad Protection to the purchase of a CD Disc player. The Manufacturer only offered a 6 month warranty. For the price of the protection plan, I have the peace of mind that if the unit stops working it will be fixed or replaced.

The theater room sound system is great! This system gives me room for advancement in the theater room to add more stuff than I already had installed during building can't wait to add the rest.

I wanted this protection plan as my last set of headphones did not charge very well and fell apart! This Plan is really great, and value priced.

Amazing receiver. Sounds great. Add great Sounds to your movies.

Helped me and explained everything needed! Super patient! Thanks again Omar, you were awesome

I love it. First thing I bought for my new home. Perfect