Customer Ratings & Reviews

Extremely happy we purchased the 4 yr. Standard Protection Plan on a product that defected 6 months done the road. The Geek Squad was great, exchanged the product for a brand new one and now we have peace of mind for another 4 years!

Excellent value, couldn’t need happier with the assurance of their services.

The agent Trevor was very knowledgeable and did the job quickly.

Forgot I had this service. Let’s see how it works for me

Never had an issue on previously owned Geek Squad service they have always stood up for support/service, ata- boy!

4 year warranty. That's a descent warranty. For a multi disc player. That must have lots of confidence in their product. Hopefully we wont need to use it. But have it if needed.

Never buy a product from Best buy without one. Well worth every cent!

The protection is bar none, you just can't go wrong with the experts.

Geek squad did an awesome job taking care of my problems would not recommend any pioneer avr because even after exchanging for 2 burnt up units they are just junk go denon

Better to have it and not need it, than to need it & not have it!

Helped me and explained everything needed! Super patient! Thanks again Omar, you were awesome

Hard to get info on the phone. Computer Chat works pretty well. In person help at store is best. The Geeks know their stuff. Great job on transferring data from old computer b

Don’t buy anything without getting this warranty. Best Buy is amazing at warranty

Item is amazing, out the box, hooked up and easy to use. Love this item, would highly recommend.

Have not used yet. Will update when used. Usually worth the money.

Have not had to use it yet but knowing that it is there if you need to is valuable.

Happy to have this warranty on my products so that if I have any future problems they can be repaired

Haven't had to use the warranty yet so I'm not sure. I'm sure it'll be okay I've been buying stuff from Best Buy for years and years I've never had any issues.

You know how it goes you don't buy the warranty you are out if the device goes bad. If you get the warranty nothing goes wrong but if you get it a day have a issue they will fix it

I bought this GSP and just had to use it! Due to the item still being under manufacturers warranty I was reimbursed the full cost and went with a different brand! I don't buy this on all products but definitely worth it on receivers.