Customer Ratings & Reviews

I think the Geek squad insurance is a good value considering you can get 4 years of coverage for a fair price.

Used it a few times. Easy as taking broken thing in and walking out with a new one.

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

Great receiver. Purchased this for my son and he loves it. East to hook up and great sound

I make it a rule to purchase geek squad protection on all expensive items I purchase at best buy and have used it several times. When used the the service was great, repairs timely and when necessary a credit was issued when repairs were unreasonable.

Nothing to dislike, goes great with the rest of my surround sound system!!

Was useful when my sonos stopped working and they swapped right out!

Having had the geek squad at our home for installation of our products and were quite satisfied , we decided it was a no brainer to ensure our products are working well with qualified technicians being available to maintain our products longevity.

I hope this will still work when the zombie apocalypse is upon us.

Live the soundbar with my LG tv. Sounds great. Connects great app is awesome.

Geek Squad fixed my computer in record time! Great job and very knowledgeable.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

The theater room sound system is great! This system gives me room for advancement in the theater room to add more stuff than I already had installed during building can't wait to add the rest.

As far as giving geek squad service a rating, I don't really have much to say. I just have this service available as a backup in case any software damages come with my products. I know in the past they have taken care of my camera and they did a good job! I'm sure they do a great job at recovering whatever it is that got messed up.

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

[Employee of bestbuy] Never buy a product from Best buy without one. Well worth every cent!

Love the protection and it’s easy to use and I’m glad that they keep track of it even though I can never find my receipt

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

I installed everything by myself including all the necessary wiring

I won't really know how this works unless I need to use it for having the Onkyo receiver repaired. I have always been satisfied with Geek Squad maintenance coverage for my PC's, etc. tho. I decided to get this coverage because of the awesome price for 4 yrs. Plus, it seems receivers are now prone to more problems with their "product overload features" that they have now! Whatever happened to good ole "plug and play"???!!!