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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1662 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,662 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used this insurance yet but i was assured if something went wrong with receiver, i should be covered. 4 years is great peace of mind. i dont usually buy these protection plans but the price was reasonable for 4 year bumper to bumper coverage on a electronic component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to finally have Geek Squad for my newest purchases. They never disappoint!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for my products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are good assurance in case something goes wrong! Now that Total Tech is an option, I would look into that instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to know you have a team of professionals on your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot I had this service. Let’s see how it works for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop and the geek squad help me out Call me in the time it was promise to hand in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad warranty if they can resolve your problem on the phone they do it. If not take it in and they'll make it right. The price on their extended warranties are great. The techs explain everything when they come out on a call. Great people to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater + turntable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the power in this system. It really integrates well with my surround sound and my record player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful if something should go wrong and manufacturers warranty does not cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans are tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up my wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Trevor was very knowledgeable and did the job quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for your protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up and followed the instructions on how to set up the surround space in my living room. It works like a dream and for a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service that Provides Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend protecting your products when shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High dollar tech items...buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Seems like it has a brain in it. I am very happy I purchased this receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in Best Buy Extended Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the 4-Year Standard Geek Squad Protection to the purchase of a CD Disc player. The Manufacturer only offered a 6 month warranty. For the price of the protection plan, I have the peace of mind that if the unit stops working it will be fixed or replaced.

    I would recommend this to a friend